BRADLEY SMOKER | "Taste the Great Outdoors"

Miscellaneous Topics => General Discussions => Topic started by: winemakers on April 07, 2006, 09:10:15 AM

Title: customer service standard of excellence
Post by: winemakers on April 07, 2006, 09:10:15 AM
Not to beat a dead horse, but another example of excellent service from the new IT team. 

One email to Martin, a 15 minute response time, and my lost account was reactivated and I'm back.

Nice job and a public thank you Martin.


mld
Title: Re: customer service standard of excellence
Post by: iceman on April 07, 2006, 10:58:02 AM
Good to see you in the new world winemakers ;D
Quote from: winemakers on April 07, 2006, 09:10:15 AM
Not to beat a dead horse, but another example of excellent service from the new IT team. 

One email to Martin, a 15 minute response time, and my lost account was reactivated and I'm back.

Nice job and a public thank you Martin.


mld