I've had my original smoker for over 4 years. Recently I've been finding unburned pucks in the puck dish. This morning I turned it on and 45 minutes later I had 9 pucks in the dish!! Most were completely unburned, but some were fully burned. I don't think the button is sticking - otherwise they'd all be unburned. When I sit there and watch it, it seems fine - no rapid feed of pucks. But if I walk away and come back, most of the pucks have not been burned.
Any ideas?
I had the same problem, feeding multiple pucks. Called Bradley. Told me to replace the micro switch in the SG. I did. Works fine now.