I love cooking with my smoker. It's a great invention. It's incredibly easy to use and produces consistent results. It's light weight which makes it easy to move. It's compact and that makes it easy to store. The pucks are relatively inexpensive and also easy to find. Bradley's customer support is great also. The cost of one is also reasonable.
However, this model is not made well. I've had the smoker for 2 or 3 years and this is what I've encountered.
1). My element has stopped working.
2). The plastic trim on the bottom of the door cracked.
3). The plastic trim below the door cracked.
4). The smoke tube holder pins are bent.
5). The screw holes below the plate that covers the puck shuttle are drilled in the wrong place
6). A few screw holes were stripped out
7). Many screw holes do not line up
8 ). The digital display is partially illuminated when the unit is off
9). The racks and v- tray are incredibly difficult to clean
In light of these issues a few things have been made clear to me. First, this smoker will likely not last much past 5 years. And two, when the units were being built, they weren't being built to an exact spec causing massive misalignments within the unit.
(http://img.tapatalk.com/d/14/01/26/ju7e4e2a.jpg)(http://img.tapatalk.com/d/14/01/26/sedudepe.jpg)(http://img.tapatalk.com/d/14/01/26/ty3enesy.jpg)(http://img.tapatalk.com/d/14/01/26/a7ezaha8.jpg)(http://img.tapatalk.com/d/14/01/26/ytu9u7yg.jpg)(http://img.tapatalk.com/d/14/01/26/eta7uteb.jpg)(http://img.tapatalk.com/d/14/01/26/zyja5yny.jpg)
You can see where the shuttle has been rubbing on the cover plate.
I concur with everything you say. The concept is great, Bradley service is great but the smokers are just cheaply made. Cheaply made in China.
Seems to be a trend here lately. Two years with my OBS and not a single problem. I guess it's just how you take care of it.
Quote from: RedJada on January 25, 2014, 03:04:26 PM
I guess it's just how you take care of it.
Why do you say that?
Dont get me wrong I'm loving my new Bradley 4rack digital but I've had a couple of issues out of the box myself! First when I bought the unit brand new and went to season it the generator wouldn't turn on at all. Called bradley and went through the steps of re seating all the wires with no luck, called bradley again n they sent me a new generator. Used that generator for 2 two hour smokes and a 1hour seasoning and the bisquette burner quit. Luckey still had the 1st unit that wouldnt power on and switched out yhe burners and haven't had any trouble since! One thing I can say is they make the smoke generators very easy to switch out components! All n all I would still buy another bradley just for the fact I know whatever prob might occur they will take care of me!
I have had my original smoker for over 10 years and have left it outside uncovered in the elements for most of its life... I am buying a new one but I think I have got my money's worth.
Quote from: weazel on January 30, 2014, 10:45:37 AM
I have had my original smoker for over 10 years and have left it outside uncovered in the elements for most of its life... I am buying a new one but I think I have got my money's worth.
Question for you Weazel. Was your 10 years old Bradley made in China? Were the Bradleys always made in China or was there a time when they were made in the US or Canada?
So far I have had mine for 3 years & it has been fine, time will tell
Quote from: renoman on January 30, 2014, 11:34:29 AM
Quote from: weazel on January 30, 2014, 10:45:37 AM
I have had my original smoker for over 10 years and have left it outside uncovered in the elements for most of its life... I am buying a new one but I think I have got my money's worth.
Question for you Weazel. Was your 10 years old Bradley made in China? Were the Bradleys always made in China or was there a time when they were made in the US or Canada?
This August will be 10 years that I have had my OBS, and yes! it was made in China. Also at that time they came equipped with a glass element; which I replaced about 5 years later when I did my duel element mod. During that time it has taken a 3' high fall from my cart, and on another occasion it took almost a 6' fall off the deck. I believe the glass element was installed during both falls. Suffered some door damage, and a dent in the back. Other then that it still works fine.
I think you guys are making unfair comparisons. This thread is about my digital smoker. I don't know how to read the serial number but it will tell you the year it was made.
You can't compare different models and because upgrades are made to specific models from one year to the next you may not even be able to make comparisons for the same model manufactured in a different year.
And although RedJada didn't respond, I'd like to clarify something. Originally I thought the door trim broke because I mishandled my cabinet. Then I saw all of the other threads where people were having the same issue and began to doubt myself. It wasn't until I replaced the trim that I knew it was defective and that I hadn't mishandled it.
Remember earlier when I said the screw holes didn't line up and that the unit wasn't made to an exact spec? Well when I was screwing in four of the trim screws I heard a distinctive crack. The damn trim is breaking when the screws are initially installed. Eventually the cracks in the plastic get larger and larger until the door finally comes off it's hinges.
So for all those thinking they broke their doors, rest assured you likely didn't. It's like what renoman said , they're just cheaply made.
Rich, you're right we shouldn't compare different models. Mine is a digital just like yours, built in China. I purchased it in 2007, making it almost 7 years old. My original heating element is still working just fine. I have no cracks on the door, bottom plate nor anything else. You can't read the serial number so you don't know what year your model was built. I can understand that. When did you buy it? You joined the Forum in 2013. If you bought it in 2013 your unit is still under warranty and would make no difference when the unit was manufactured providing you registered it with the folks at Bradley. Assuming what I said is true all you need to do is contact Bradley and they will make it right. They might even make it right if you are out of warranty.
If they don't, wanna sell your unit?
I can't read the serial number meaning I don't know where the date is. There's a picture of the serial number in my first post, I was hoping someone would read it and tell me when it was built. Either way, I've had it for 2-3 years so no, it's not under warranty.
As far as selling it goes, that's not a bad idea. I'd want to to see what if any other issues people have had with this unit first. If there aren't any, then I'll let it ride and see how much life I can get out of it.
The best thing would have been to purchase the right model to begin with. I was up at Gander Mountain a few days ago and noticed they were only stocking the OBS. Being people here rave about it, I might give that one a try down the road if Bradley hasn't corrected the issues on the BDS by then, if they haven't already.
I have had my digital 4 rack for 1 1/2 and no problems just finished a salmon smoke work great.
Yeah, I'd like to believe they've fixed their issues since I've bought mine,
My BDS is about 3 years old. Bought it around the time they had all the element problems. Think I went through 3 of them before they solved that problem. I had my share of micro switch problems and had my SG apart many times before I got it to work right. It still don't burn the pucks to the point they should be but it works. I bought the A-MAZE-N-TUBE-SMOKER and have not looked back. Will never buy another bradley bisquette again as the pellets are much cheaper and the tube smoker works with no problems. Funny how two moderators on this very forum use it on almost every smoking post they put out here. Now the plastic parts are another bad thing that comes with the bradley smoker. I posted the front plate on mine cracking and a moderator from a very warm part of the US said WOW never saw that before, Guess he should come up north where plastic cracks when it's 40 below.
(https://lh5.googleusercontent.com/-Zs1gZE4B4rY/Tll7yKbNi8I/AAAAAAAABCE/6w63yZpsi7k/w734-h553-no/HPIM3891.JPG)
Now lets talk about the customer service, yes its very good and Brian goes out of his way to help you out. He deserves a raise for all he does. It has to be one of the toughest jobs out there with all the complaints they get. All you have to do is look on this forum to see all the bad reviews compared to the good reviews. Bad out ways the good but I am sure the southern folks will have something to say about that too. I have had many a private chat with the older bradley people owners and they feel the same way but just can't be bothered to post on here about the bradley craftsmanship. Many have said if they had it all over to do again they would have bought something else.
As far as I am concerned I bought a $450 box with 4 racks that I smoke in. I could have bought enough stainless to build three of them at that price and paid a welder to weld it together.
RANT OVER.........OK your turn bradley lovers to give it back to me :)
I'm a welder and I can only wish I could buy enough stainless to build a Bradley sized insulated box for under $450 down here. :)
The paper thin chinese stainless steel they use Saber you should be able to buy tons of that crap
I have the digi 6 rack. It's the same as the 4. Devo, your right on all fronts. I agree with the craftsmanship piece. It could be improved. Customer service is important when you have these type issues, and Bradley has it.
Now my 2 cents: the SG puck feeder system is an incredible invention! I'm now having consistency problems with mine which defeats the whole purpose of having a bradley, but nonetheless, that little box can turn out some great eats with minimal effort! I just wish I could get commission on the briquettes!!!
It's versatile. You can travel easily with it (just don't drop it or look at it wrong bc you'll have to replace the door), you can cold smoke with it, you can make sausage along with all traditional bbq.
Best part, once you buy the unit you find this forum and learn more about smoking than you ever thought you would.
I bought my unit for ribs, pork butt, chicken and brisket.
Since then I've smoked salmon, cheese, sausage, pistachios and can't wait for more. Purchased grinder, stuffer, PID, remote thermometer, countless spices and bbq tools. I've spent much more than my initial investment in side items for a new hobby. I even bought an additional smoker.
I'm really happy I bought this POS!!! I'd do it again...
:D :D :D
QuoteI'm really happy I bought this POS!!! I'd do it again...
Yes we do try to justify our bad purchases don't we...................and no I told my son in law buy something better than a bradley. He is still looking as they are all cheap pieces of sh*t
Devo, wanna sell your POS?
KyNola
You want to come up here and sit on my 40 below deck??? That seems to be your standard response to people upset with their bradley. I respect you and your wifes Creation of Jans rub but you have to get your head out of bradleys *ss.
Devo, wanna sell your POS
Why would I want to sell my POS now?? I made all the mod's that have been posted here and made into a good POS. You couldn't afford my new POS Larry with across border shopping. :)
Quote from: STLstyle on January 31, 2014, 07:13:08 PM
Best part, once you buy the unit you find this forum and learn more about smoking than you ever thought you would.
X2!
Devo you have said it all. Amen
I love everyone who say's these things are POS... but then don't recommend anything better and are still hanging out in the BRADLEY forum.
so... I've had mine for over ten years and am looking to replace. Tell me what I should buy that will let me set it and walk away until it's done. I love me some BBQ, but I'm not babysitting it all day and night. I would love to learn more about the alternatives.
Just to be clear no one is saying they don't like their smoker, this forum, or Bradley in general. We're simply making observations about its construction. Please don't turn this thread into something it's not.
Quote from: weazel on February 05, 2014, 02:52:19 PM
I love everyone who say's these things are POS... but then don't recommend anything better and are still hanging out in the BRADLEY forum.
so... I've had mine for over ten years and am looking to replace. Tell me what I should buy that will let me set it and walk away until it's done. I love me some BBQ, but I'm not babysitting it all day and night. I would love to learn more about the alternatives.
weazel, you have hit the nail on the head. Stepping up from a Bradley to the next better smoker is a BIG step in price. That is why we complain but don't change!