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The New Bradley Professional Smoker (BS1019) / Re: New Bradley P10 smoker - cooktool ***
« Last post by Habanero Smoker on Today at 02:26:18 AM »Manxman;
Don't get me going!
First I have to say I'm suffering from "Coronacosis" (a social condition cause by social isolation for too long of a period due to the pandemic).
For some reason both came in with the top badly dented in. I'm not talking about dings, but serious dents. The first one the carton was seriously damage on the sides, but there was no damage on the sides of the smoker. No apparent damage on the top of the carton, when I got the carton off three corners, not the center; were dented in. All the electronics seemed to worked - Bradley sent me a replacement. There was a slight miscommunication. They were suppose to ship out the replacement Bradley as soon as FedEx verified the picked up the smoker from my house, but they didn't ship it until it reached there warehouse in Indiana.
The second one arrived last Friday. No damage at all to the carton, and this carton had additional packaging, and the hand grips on the sides of the carton were reinforced. I got the top off and there was a severe dent in one corner; just over the keypad. All the electronics seem to work properly. I did not want to go through an other return and get another damaged smoker. After looking at the smoker, I realized that the top can be taken off by removing six screws. So I emailed them and I ask if they could send me a replacement top. They agreed to that. So I have a replacement top coming, and they are throwing in a couple of boxes of bisquettes for my trouble. The smoker is fully functional, so I can use it while waiting for the top to arrive. In both shipments there was no carton damage in the area the smoker was damaged. I feel the damage is happening when the smoker is being packaged in the carton at the factory.
I know I was one of the biggest critics about all the delays they had in releasing this smoker, but my initial impression is that this smoker is well thought out. I usually wait until a product has been on the market for a while, but like I mentioned earlier; I'm suffering from "Coronacosis", and the 10% discount hooked me in. I feel the main target for this smoker is commercial kitchens and restaurants. The convivence of storying recipes is a work in progress, at least I'm hoping they will improve that app. Also, I missed it in reading the spec, but smoker weigh about 75 pounds. Initial trials with an empty cabinet, indicates about a 5 - 10 degree overshoot of the temperature, but it zero's in and stays mostly from 3 - 5 within the set temperature. Some of that variation in temperature could have been cause by the sun shining directly on the smoker.
My area is going through a weird period of weather - thunderstorms and/or showers almost everyday, so I don't know when I will get a chance to fully give it a try. I'm hoping to smoke some chicken thigh tomorrow.
Don't get me going!
First I have to say I'm suffering from "Coronacosis" (a social condition cause by social isolation for too long of a period due to the pandemic). For some reason both came in with the top badly dented in. I'm not talking about dings, but serious dents. The first one the carton was seriously damage on the sides, but there was no damage on the sides of the smoker. No apparent damage on the top of the carton, when I got the carton off three corners, not the center; were dented in. All the electronics seemed to worked - Bradley sent me a replacement. There was a slight miscommunication. They were suppose to ship out the replacement Bradley as soon as FedEx verified the picked up the smoker from my house, but they didn't ship it until it reached there warehouse in Indiana.
The second one arrived last Friday. No damage at all to the carton, and this carton had additional packaging, and the hand grips on the sides of the carton were reinforced. I got the top off and there was a severe dent in one corner; just over the keypad. All the electronics seem to work properly. I did not want to go through an other return and get another damaged smoker. After looking at the smoker, I realized that the top can be taken off by removing six screws. So I emailed them and I ask if they could send me a replacement top. They agreed to that. So I have a replacement top coming, and they are throwing in a couple of boxes of bisquettes for my trouble. The smoker is fully functional, so I can use it while waiting for the top to arrive. In both shipments there was no carton damage in the area the smoker was damaged. I feel the damage is happening when the smoker is being packaged in the carton at the factory.
I know I was one of the biggest critics about all the delays they had in releasing this smoker, but my initial impression is that this smoker is well thought out. I usually wait until a product has been on the market for a while, but like I mentioned earlier; I'm suffering from "Coronacosis", and the 10% discount hooked me in. I feel the main target for this smoker is commercial kitchens and restaurants. The convivence of storying recipes is a work in progress, at least I'm hoping they will improve that app. Also, I missed it in reading the spec, but smoker weigh about 75 pounds. Initial trials with an empty cabinet, indicates about a 5 - 10 degree overshoot of the temperature, but it zero's in and stays mostly from 3 - 5 within the set temperature. Some of that variation in temperature could have been cause by the sun shining directly on the smoker.
My area is going through a weird period of weather - thunderstorms and/or showers almost everyday, so I don't know when I will get a chance to fully give it a try. I'm hoping to smoke some chicken thigh tomorrow.