Great Customer Service!

Started by DjSaneR, October 20, 2009, 03:25:47 PM

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DjSaneR

I called Bradley for a replacement water bowl because mine had a crack.  Not only did they send me a new bowl promptly, they also sent me an apron, baseball cap, and 4 towels.  That kind of customer service results in customer loyalty - something very hard to find these days. 
Kudos to the folks at Bradley!
Bradley 6 Rack Digital
Weber Genesis S320
Weber Performer

Hopefull Romantic

I wish I had a cracked bowl. But I have to Nepas to have all the freebies. ;D ;D

They do have a great service and like I always said, wish they made cars

HR
I am not as "think" as you "drunk" I am.

classicrockgriller


HawkeyeSmokes

Quote from: Hopefull Romantic on October 20, 2009, 03:42:57 PM
I wish I had a cracked bowl. But I have to Nepas to have all the freebies. ;D ;D

They do have a great service and like I always said, wish they made cars

HR

HR, you beat me to it!  :D Was thinking the same thing. Maybe if I twist it enough?  :o
HawkeyeSmokes