Piece came off my DBS

Started by century, March 25, 2011, 10:16:06 AM

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century

March 25, 2011, 10:16:06 AM

Hey Guys,

The metal piece that guides the briquette to the burner came off the other day.
I wasnt rough with it, but noticed it was loose then when I advances a puck it pushed it off.



I reattached it by reenforcing the back with some tin foil and a paper clip. lol.
But this, I can see, causing me some annoyance down the road.

Any suggestions on permanently reattaching the piece?

GusRobin

#1
March 25, 2011, 10:43:14 AM
If it is under warranty call Bradley and ask for a replacement. If it is not under warranty call Bradley and ask their advice
"It ain't worth missing someone from your past- there is a reason they didn't make it to your future."

"Life is tough, it is even tougher when you are stupid"

Don't curse the storm, learn to dance in the rain.

century

#2
March 25, 2011, 12:13:10 PM
Didnt think it was big enough to call them about, but did so and they are sending me out a replacement under warranty.  :) Great CS.

TMB

#3
March 25, 2011, 02:32:24 PM
Quote from: century on March 25, 2011, 12:13:10 PM
Didnt think it was big enough to call them about, but did so and they are sending me out a replacement under warranty.  :) Great CS.
You got to love a company that stands behind what they make!
Live, ride, eat well and thank God!

SouthernSmoked

#4
March 25, 2011, 04:22:32 PM
Bradleys customer service is #1...

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SouthernSmoked
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