First off, welcome to the forum!
One of the reasons you will read so many good comments about the Bradley is that they really stand by their product. I can certainly understand your frustration when your new toy doesn't work properly right out of the box

but think that a bit of patience on your part will be rewarded down the line.
In the meantime there is plenty of reading for you to do as there is lots to learn and salivate about!
A frequent question asked by new Bradley owners is what they should smoke the first time out. Most people would suggest chicken and my wife says her favorite smoked meal is stuffed chicken cordon bleu. Do a search for it! You won't be disappointed!