Author Topic: Amazing customer service!!!!  (Read 1126 times)

Offline Georgia Chad

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Amazing customer service!!!!
« on: March 12, 2012, 10:44:39 am »

The lower trim on the front of the actual door cracked on my bds last week.  I have no idea how it happened.  I just called Bradley and they are sending out a complete door free of charge!!  Should be here Wednesday or Thursday shipping from Illinois.  They said sometimes it happens from improper assembly.

No questions, no fuss, no sending in the door for repair, no pics even required.  Answered on the first call, and isn't costing me a cent.  WOW!! 

Now if everything went that smooth...

Bradley freaking ROCKS!!

Offline mikecorn.1

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Amazing customer service!!!!
« Reply #1 on: March 12, 2012, 01:58:21 pm »

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Offline josbocc

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Re: Amazing customer service!!!!
« Reply #2 on: March 12, 2012, 02:09:32 pm »
Nice to hear that there are a few companies out there that still know how to treat their customers.
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