Author Topic: customer service standard of excellence  (Read 2696 times)

Offline winemakers

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customer service standard of excellence
« on: April 07, 2006, 09:10:15 am »
Not to beat a dead horse, but another example of excellent service from the new IT team. 

One email to Martin, a 15 minute response time, and my lost account was reactivated and I'm back.

Nice job and a public thank you Martin.


mld

Offline iceman

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Re: customer service standard of excellence
« Reply #1 on: April 07, 2006, 10:58:02 am »
Good to see you in the new world winemakers ;D
Not to beat a dead horse, but another example of excellent service from the new IT team. 

One email to Martin, a 15 minute response time, and my lost account was reactivated and I'm back.

Nice job and a public thank you Martin.


mld