Author Topic: Door falling off  (Read 1533 times)

Offline hoover

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Door falling off
« on: January 05, 2013, 12:24:31 PM »
Help,  On New Years day I had 6 racks of ribs in my OBS 4 rack.  When I started to put the sauce on them my last hr the front door fell off the top hinge tipping the smoker towards me.  I have my smoker elevated because I'm in a wheelchair and its easier to get at.  My bottom rack dumbed on my lap, shoes and the ground.  My top 3 shelves I was able to save luckly with only minor burns blocking them with my left arm.  I also washed of the racks that spilled and put them back in.  After a few beers during the Rose Bowl we ate them last and no one new the difference until i told them.  They said I should spill them all the time for how good they were.

My question is Bradley sent me a new door but no pins in it.  How and the hell do you get pins in the new door without taking the door all apart.  I can't believe they don't send the door with the pins in it.  I cant even use the bottom pin as its molded right into the old plastic.

Any help would be appreciated


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Re: Door falling off
« Reply #1 on: January 06, 2013, 03:02:33 PM »
You need to take the bottom plastic plate off to replace the door pins.

Please call Bradley and they may be able to send you a diagram of a new door install.

In Canada:

Customer Service Toll Free: (866) 508-7514

Phone: (309) 343-1124
Fax: (309) 343-1126
Our Canadian phone lines are open 8:00 a.m. to 4:30 p.m. CST Monday through Friday


Customer Service Toll Free: (866) 508-7514

Local: (309) 343-1124
Fax: (309) 343-1126

Our USA phone lines are open between 8:00 a.m. to 4:30 p.m CST Monday through Friday