Author Topic: LONG TIME SMOKER FROM ILLINOIS  (Read 2274 times)

Offline 2CRON714

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LONG TIME SMOKER FROM ILLINOIS
« on: July 16, 2013, 12:30:38 am »
My wife and I have owned a Bradley smoker for about 20yrs. We have not had one problem with it. We like smoked food so much that we just bought a second smoker. We bought a digital model this time. This just made our smoking 100% easier. It is as close to set it and forget it that you can get with a smoker. Sadly, about 3 hours into a farm raised pork shoulder, we discovered that the bisquette heater went bad. Fortunately we had a new spare already on hand and we were back up and running in less than 30 mins. I placed a call to Bradley the next day and without me even sending back the defective part, they sent out a warranty replacement one. I just can't say enough about their products or their customer service.

Thank you Bradley for years of making great dinners for us.
« Last Edit: July 16, 2013, 12:36:49 am by 2CRON714 »

beefmann

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #1 on: July 16, 2013, 06:02:41 am »
welcome to the forum, and enjoy, glad you  have had your smoker for that long,,, I  have had mine for 8

Offline ragweed

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #2 on: July 16, 2013, 10:05:26 am »
Welcome to the forum from Nebraska.  20 years, wow!  I've only had mine for 5!

Offline TedEbear

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #3 on: July 16, 2013, 10:54:06 am »
Welcome aboard.  Wow, I didn't even know they made this smoker 20 years ago.

Offline Saber 4

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #4 on: July 16, 2013, 01:07:57 pm »
Welcome from Texas, glad you got good customer service, that's all I've seen reported here. Knock on wood I haven't had to find out yet.

Offline pz

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #5 on: July 16, 2013, 01:14:16 pm »
Welcome from Idaho 2CRON714, It is encouraging to hear about the longevity of many Bradley smokers.  I read a significant number of bad reviews on Amazon - so many in fact that I was already looking for a replacement!  I'm happy that I stuck it out with my original Bradley.  ;)
My online cookbook: good food & friends

Offline 2CRON714

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #6 on: July 21, 2013, 09:46:20 pm »
Welcome aboard.  Wow, I didn't even know they made this smoker 20 years ago.

Yes sir, they've actually been around much longer than that.

Offline 2CRON714

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #7 on: July 21, 2013, 10:01:56 pm »
Welcome from Idaho 2CRON714, It is encouraging to hear about the longevity of many Bradley smokers.  I read a significant number of bad reviews on Amazon - so many in fact that I was already looking for a replacement!  I'm happy that I stuck it out with my original Bradley.  ;)

I have read some of those same reviews and came out with the suspicion that many of those had to have been written by the competition. Of all the smoking I have done, I have not had any of those problems I've read about, just the bisquette heater thing I mentioned and that was with the new one. I've even read some complaining about the bisquette prices. I learned a long time ago that you do not need smoke for the entire cook. I found that the smoke only for the first 1/3 of the estimated total cook time rule, works perfect for me and saves on bisquettes.

Offline Slacker

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #8 on: July 30, 2013, 09:22:50 am »
 Welcome to the forum!  It is also nice to hear about great customer service.  It seems to be a thing of the past most places these days.

Offline mahto

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #9 on: July 30, 2013, 08:33:17 pm »
Welcome to the forum.
tu amigo
mahto

Offline rveal23

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Re: LONG TIME SMOKER FROM ILLINOIS
« Reply #10 on: July 31, 2013, 04:16:11 pm »
Welcome to the forum , from So Cal
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