Well, I bought a Bradley Counter-top Smoker and it was the pits! The first one worked twice and then the fan quit. Had smoke everywhere EXCEPT in the smoker. Their customer service folks were very helpful about it and sent me a new unit, no charge, and I got it in a couple days. Of course, it didn't work at all. No fan. Lots of smoke but none in the smoker where the food goes. What good is that? Maybe their big smokers are reliable, but the Counter-Top model is a piece of junk.