This is my first post, though I've owned this model of smoker for a few years now. The smoker worked fine the first year, but then the power indicator for the heating element would not turn on and the heating element wasn't heating up. I thought the problem was the heating element so I replaced it. However, upon turning it on again, still no power to the heating element.
Bummed out, I gave up for a year until a few weeks ago. I called tech support and explained the situation. They said it was either the inline fuse or the temperature controller. I removed the back panel and checked out the fuse. It looked new, and did not look like it had blown. So I figured it must be the temperature controller. I ordered one, it arrived today and I replaced it. After turning it on, still no power. I'm frustrated and disappointed at this point.
The wiring is connected properly and there are no severed wires anywhere. Why isn't any power going to the heater? I didn't bring a multimeter home with me today, so I can't check for continuity on the components. I was really looking forward to smoking some half chickens this weekend, but I might have to make other plans. Does anyone have any other suggestions???