I received EBS yesterday for Christmas. I had been looking at the reviews and hearing the testimonies of some friends on how good the Bradley line of smokers are, so I asked my wife to get me one. I unboxed my smoker and read the manual on how to season the smoker. When I plugged in the power nothing happened. I tried other outlets, and made sure my connections on the back of the electronic unit were correct, still nothing. I got on my phone and some forums said to check the fuse, so I started disassembling my brand new smoker. When I opened up the side, to my surprise the connector for the digital display was staring at me. It was not even connected. I connected the digital display and plugged in the power and everything started working. I am currently seasoning my smoker, but I wanted to take the time to let you know what I found for quality purposes. If you need more information like my model and S/N, feel free to contact me.