Author Topic: Two hour wonder. Temporary Happiness....  (Read 498 times)

Offline KohalaTom

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Two hour wonder. Temporary Happiness....
« on: January 03, 2017, 01:24:56 am »
Well, this brand new, six rack wonder, ran great for about two hours.  Then, for unknown reasons, it quit.  Blue light display went dark.   Lets try a reboot! Feeling promising, things running.... but Nope, temp comes up to 150, unit shuts down.  Great, now I have six racks of Salmon in a dysfunctional smoker.  Suggestions? 

Offline Habanero Smoker

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Re: Two hour wonder. Temporary Happiness....
« Reply #1 on: January 03, 2017, 01:37:05 am »
Hi KohalaTom;

Sorry to welcome you to the forum in this manner.

Are you getting any "E" or "E1" errors?

I don't have the digital, and your description of the problem I've haven't seen before. Some times the buttons under the display pad are hard to push in when the unit is new. Make sure you are pushing dead center. Also check to make sure all the connections are properly secure. Disconnect the power cords, and sensor cords, and reconnect them.

If none of that works, if you able to apply enough smoke, you may want to move the salmon to your kitchen oven, or rapidly chill it, store it in the refrigerator, and call Bradley Customer service for assistance.


     I
         don't
                   inhale.
  ::)

Offline KohalaTom

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Re: Two hour wonder. Temporary Happiness....
« Reply #2 on: January 03, 2017, 10:30:29 am »
Thanks Habenero, 

On first startup, I do get an E1 code, complete with beeping.  After about 15 min of running, the code goes away, and I am able to operate the keypad.  As suggested by other posts in this forum, I have double checked all cord connections.   

Offline KohalaTom

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Re: Two hour wonder. Temporary Happiness....
« Reply #3 on: January 03, 2017, 06:45:20 pm »
Customer Service is sending a new Power Supply. 

Offline Habanero Smoker

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Re: Two hour wonder. Temporary Happiness....
« Reply #4 on: January 04, 2017, 01:32:29 am »
Great! I hope that resolved the problem.

Where you able to save your salmon?


     I
         don't
                   inhale.
  ::)

Offline KohalaTom

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Re: Two hour wonder. Temporary Happiness....
« Reply #5 on: January 04, 2017, 03:08:23 am »
The Salmon froze in the smoker overnight. 

Offline Habanero Smoker

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Re: Two hour wonder. Temporary Happiness....
« Reply #6 on: January 04, 2017, 01:11:38 pm »
The Salmon froze in the smoker overnight.

Well!! That is one way to preserve it. :)


     I
         don't
                   inhale.
  ::)

Offline KohalaTom

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Re: Two hour wonder. Temporary Happiness....
« Reply #7 on: January 10, 2017, 07:19:05 am »
New Power Supply installed.  Same issues.  I am done with this "NOT READY FOR PRIME TIME PO_ APPLIANCE."  I didn't buy this metal box to become field support for Bradley.  I don't really care what the technical explanations are for E and E1 beeping errors.  This sliver box is going for a short ride back to Cabela's.  No, it won't be exchanged because I don't trust this substandard product design to outlive the warranty.    >:(