Author Topic: Chat Room  (Read 290 times)

Offline TedEbear

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Chat Room
« on: August 09, 2017, 06:56:08 am »
The live chat room on here is rarely used anymore.  I usually pop in there and sometimes find a message left by someone who needs help with their smoker.  No one replies because no one else is in the room at the time.  I run across one of these about once a month. 

I always send the person a message and explain this and tell them that they will receive an answer if they post their question in the forum.  I also offer my advice whenever I can.  I'm not sure if they ever come back and read their message or notice that one is waiting in their message box.

Anyway, is the chat room really helpful anymore?  It seems to confuse those who think they are chatting with a live Bradley customer service rep. when it was really only a place to hang out and chat live with other members and I haven't seen any of that in long time.

Here is a message left from yesterday:

(11:08:14) ChatBot: wnormore logs into the Chat.
(11:10:55) wnormore: The smoking plate on my Bradley Smoker is not working , fuses are fine , cleaned it up but still not heating up !! Any suggestions
(08:37:05) ChatBot: TedEbear logs into the Chat.
(08:37:07) ChatBot: wnormore has been logged out (Timeout).
(08:37:49) ChatBot: TedEbear logs out of the Chat.

Offline Gafala

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  • Gem faceter by choice, BBQ Smoker by heart.
Re: Chat Room
« Reply #1 on: August 09, 2017, 10:30:54 am »
The live chat room on here is rarely used anymore.  I usually pop in there and sometimes find a message left by someone who needs help with their smoker.  No one replies because no one else is in the room at the time.  I run across one of these about once a month. 

I always send the person a message and explain this and tell them that they will receive an answer if they post their question in the forum.  I also offer my advice whenever I can.  I'm not sure if they ever come back and read their message or notice that one is waiting in their message box.

Anyway, is the chat room really helpful anymore?  It seems to confuse those who think they are chatting with a live Bradley customer service rep. when it was really only a place to hang out and chat live with other members and I haven't seen any of that in long time.

Here is a message left from yesterday:

(11:08:14) ChatBot: wnormore logs into the Chat.
(11:10:55) wnormore: The smoking plate on my Bradley Smoker is not working , fuses are fine , cleaned it up but still not heating up !! Any suggestions
(08:37:05) ChatBot: TedEbear logs into the Chat.
(08:37:07) ChatBot: wnormore has been logged out (Timeout).
(08:37:49) ChatBot: TedEbear logs out of the Chat.

 I have never seen any one in chat I think it should be removed.
Bradley 4 rack Digital, 900 watt, Auber PID
Bradley cold smoke adapter
Char-Griller Smoking Pro BBQ Smoker with rotisserie
Brinkman Bullet Smoker
Weber 24”
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One Auber Master Temp monitor and two remotes with probes, up to ten remotes can be used.

Offline manfromplaid

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Re: Chat Room
« Reply #2 on: August 09, 2017, 11:20:21 am »
just looked at it for the first time.

Offline TedEbear

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Re: Chat Room
« Reply #3 on: August 14, 2017, 04:33:26 am »
Here's another example from yesterday.  He was the only one in the chat room.

(18:49:18) ChatBot: danielstegenga logs into the Chat.
(18:52:38) danielstegenga: when I plug in my Bradley smoker all it does is a very fast beep,beep,beep any suggestions! the fuse seems to be ok the digital part got wet from rain may be dead! dan
(06:32:08) ChatBot: TedEbear logs into the Chat.
(06:32:10) ChatBot: danielstegenga has been logged out (Timeout).

Offline TedEbear

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Re: Chat Room
« Reply #4 on: August 15, 2017, 04:35:33 am »
(20:47:14) ChatBot: Shasta_bob logs into the Chat.
(20:47:32) Shasta_bob: Im here
(20:50:08) Shasta_bob: I thing the chat room is great place if you wish to ask questions I like the chat room .
(20:51:09) Shasta_bob: i'm login out
(20:51:15) ChatBot: Shasta_bob logs out of the Chat.
(06:32:06) ChatBot: TedEbear logs into the Chat.


Bob, the chat room would be nice for that but when you're the only one in the room it doesn't do much good.

Offline TedEbear

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Re: Chat Room
« Reply #5 on: August 19, 2017, 06:48:48 pm »
Another solo chat unanswered question from earlier today:

(13:55:18) ChatBot: katjaf logs into the Chat.
(13:56:12) katjaf: How do you get rid of E1 error code BDTS76P, it is literally brand new out of the box.
(13:59:15) katjaf: I have spent 3 hours trying everything I have read. Nothing is working. its heating up cuz I burned my fingers.
(13:59:58) ChatBot: katjaf logs out of the Chat.


Offline TedEbear

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Re: Chat Room
« Reply #6 on: August 20, 2017, 06:11:00 am »
From last night:

(21:15:14) Shasta_bob: Any one here?
(21:18:00) Shasta_bob: Is there any site that people are using to post photos , im not paying 400 for the old photobucket. I will be smoking ribs this weekend and I will take photos but don't no how to post them to the site till latter.
(21:19:31) ChatBot: Shasta_bob logs out of the Chat.
(23:24:48) ChatBot: Shasta_bob logs into the Chat.
(23:24:55) ChatBot: Shasta_bob logs out of the Chat.


Bob, as has been previously mentioned, no one else sees what you say in the chat room when you are the only one in there.  People seem to think the room is for a live chat with Bradley CS and get frustrated when no one replies.  That's why I've been questioning whether the chat room really serves any useful purpose.

Anyway, here's a link to another discussion on the forum about alternatives to Photobucket.

Posting Pictures
« Last Edit: August 20, 2017, 06:14:07 am by TedEbear »