Not sure which subject to post this in... I have a Bradley Digital 4 rack. I've had it for about 5-6 years and this year and last it seems to be on its last legs. Several times last year either the element would not heat up or the smoke element would not heat up. After opening the smoke generator up and looking around (not noticing anything out of the ordinary but realizing I have no idea what I am looking at so probably would not detect anything out of the ordinary anyways).
This year it seems to be worse. I just wanted to start it to make some ribs and I had to open it 3 times before both elements would work.
My questions are:
1) I'm in Canada (Quebec) - does anyone know of a service center for this product?
2) What is the best source to buy a replacement smoke generator if I cannot find a service center?
For the second part of the question, amazon.ca. Currently $189CAD
Try this link. They carry most of the Bradley parts and are in Canada.
http://www.yardandpool.com/
Yard and Pool is a great company but it is not located in Canada. It is located in Frederick MD.
Sorry I stand corrected.
The only smoke generator I can find on Amazon.ca is this one:
https://www.amazon.ca/Bradley-Smoke-Generator-with-Adapter/dp/B000FK2KNA/ref=sr_1_1?ie=UTF8&qid=1499096979&sr=8-1&keywords=Bradley+Smoke+Generator
Is this the one you were referring to (it is $189)?
If I wanted to buy the smoke generator that came with the Bradley Digital Four Rack where could I get that - even if I had to have it shipped from the US?
Quote from: st3v32k12 on July 03, 2017, 08:52:02 AM
If I wanted to buy the smoke generator that came with the Bradley Digital Four Rack where could I get that - even if I had to have it shipped from the US?
Yard & Pool (http://www.yardandpool.com/grilling-smoking/grill-smoker-parts/bradley-smoker-parts/l/gs-parts-bradley-model:4-rack-digital-btds76p?limit=all) has most replacement parts for the Bradley, as mentioned earlier in this thread.
You should be able to purchase it directly from Bradley. You should give them a call first.
Quote from: st3v32k12 on July 03, 2017, 08:52:02 AM
The only smoke generator I can find on Amazon.ca is this one:
https://www.amazon.ca/Bradley-Smoke-Generator-with-Adapter/dp/B000FK2KNA/ref=sr_1_1?ie=UTF8&qid=1499096979&sr=8-1&keywords=Bradley+Smoke+Generator
Is this the one you were referring to (it is $189)?
If I wanted to buy the smoke generator that came with the Bradley Digital Four Rack where could I get that - even if I had to have it shipped from the US?
Yes. Just remove the adapter and you have the smoke generator. Simpler than dealing with shipping from a U.S. source, IMNSHO.
Quote from: CRussel on July 05, 2017, 02:31:41 PM
Quote from: st3v32k12 on July 03, 2017, 08:52:02 AM
The only smoke generator I can find on Amazon.ca is this one:
https://www.amazon.ca/Bradley-Smoke-Generator-with-Adapter/dp/B000FK2KNA/ref=sr_1_1?ie=UTF8&qid=1499096979&sr=8-1&keywords=Bradley+Smoke+Generator
Is this the one you were referring to (it is $189)?
If I wanted to buy the smoke generator that came with the Bradley Digital Four Rack where could I get that - even if I had to have it shipped from the US?
Yes. Just remove the adapter and you have the smoke generator. Simpler than dealing with shipping from a U.S. source, IMNSHO.
That will not work properly. st3v32k12 has a digital Bradley. If he uses the smoke generator with the adapter, there would be no way for him to control the cabinet heat; unless he also purchased some type of heat controller - such as a PID.
Ah, hadn't realized it was different. . And I have an Auber PID, so get a bit casual about that. My apologies!!
Quote from: CRussel on July 08, 2017, 05:37:04 PM
...... so get a bit casual about that....
I know what you mean. I get the same way.