Hello guys,
you no any store in canada or the US which would ship to switzerland ?
there is no dealer around here, and i did not get any reply from the UK
dealer. in any case the prices over here are abt 30% higher.....
so if anyone knows a reliable online store that ships internationally, please
let me know.
brgds
chris
Grüzi Chris,
Ja, ich habe mein Bradley von UK bestellt aber das ist ein paar jahre her. Versuch noch mal.
Tom
Welcome to the forum Chris. Good luck with your search for the Bradley.
KyNola
hey guys,
thanks for the warm welcome ;-)
and tom,
thanks for the tip, how much did u pay for shipping the bradley from uk
to switzerland ? just shipping, without taxes.
thanks
Welcome to the forum. When you get a chance look at these sites. They will help quite a bit.
Bradley Frequently Asked Question http://www.susanminor.org/forums/showthread.php?t=481 (http://www.susanminor.org/forums/showthread.php?t=481)
Recipe Site http://www.susanminor.org/forums/forumdisplay.php?f=180 (http://www.susanminor.org/forums/forumdisplay.php?f=180)
Quote from: mikecorn.1 on August 11, 2009, 02:07:55 PM
Welcome to the forum. When you get a chance look at these sites. They will help quite a bit.
Bradley Frequently Asked Question http://www.susanminor.org/forums/showthread.php?t=481 (http://www.susanminor.org/forums/showthread.php?t=481)
Recipe Site http://www.susanminor.org/forums/forumdisplay.php?f=180 (http://www.susanminor.org/forums/forumdisplay.php?f=180)
hello mike,
thanks for your post, but what are you trying to show me ? i can only find recipes in your links........
what am i missing......
You should be able to click on the the web link that is highlighted in light blue color and it will take you to the sites. One is for Frequently asked questions and the other is for recipes. I just clicked on them and it works. Some of the other members have a link posted on their replies in form of pictures you click on and it takes you to the same websites. Just wait. Someone will come along with one of them.
Hi Chris,
I'd have to try to find the receipt for my Bradley (if I still have it). Shipping costs have risen a lot since I bought mine so I'd just give the UK dealer a bell and have him check.
Tom
hello tom,
thanks a lot.
i send them another email last night, lets see if they react.
and to be honest i wont call them. if they cannot handle their emails.....sorry.
my personal opinion, that if they do not feel like replying to 2 emails, they do not
derserve my business.
i do have a reply from a canadian store though....they are checking if they have the
240 volt version available.
thanks sofar
chris
I've dealt with these two companies and have received excellent service and responsiveness -
http://www.designasausage.com/ (http://www.designasausage.com/)
http://www.weschenfelder.co.uk (http://www.weschenfelder.co.uk)
You might give them a try as they both carry Bradley's.
Tom
Hi Tom,
Welcome to the forum....
Just thought I'd weigh in here on this... I live in the UK, and have dealt with the main distributor (Grakka Ltd.) here a few times from my initial purchase and with a couple of warranty issues and I can assure you they are very reliable and very customer orientated.
Quotemy personal opinion, that if they do not feel like replying to 2 emails, they do not
derserve my business.
I cannot explain why they have not responded to your e-mails, perhaps they are in the same situation as many companies this time of year, staff on holiday ??? I know this sounds like an excuse, but really, it's not a reflection on their actual level of service. I normally phone them and they are very friendly, helpful and willing to spend a lot of time with you answering questions etc. Also... when I've had any issues, I've had a new part delivered to my door within 24 hours, without exception. Obviously this will take a little longer to Switzerland, but believe me, a lot less than having to deal with Canada (I'm Canadian, and occasionally get stuff shipped over here from home).
Quotei do have a reply from a canadian store though....they are checking if they have the
240 volt version available.
I visited Bradley HQ in Delta, Canada a few weeks ago, and Brian mentioned that their 240 Volt gear is shipped directly to their overseas distributors from the Chinese manufacturer. Even if there is a 240v smoker in Canada, you will almost certainly need parts at some point (not because they are unreliable or anything, simply because that's life, stuff breaks down) and when that happens it's going to be a major headache trying to source 240v parts from Canada.
Anyway, hope this helps.... and hope you get smoking soon. It's an addictive hobby...!
Tyson.
hello tyson,
thank you very much for your constructive comments.
of course these are also my worries, but now looking closer at all the facts, the price differences are huge.
i wouldnt have thought, that it would make such a diffrence, but i'm even thinking abt getting a 110 volt version, and running it over a converter, which i already have.
in the us and canda the 4 rack dbs sells at 399.-- usd (shiping 150 usd) 549 usd
in the uk the same smoker sells at 380 pouns = 628 usd (shipping 100 usd) 728 usd
and in europe it sells at 460 euro = 650 usd (shipping 50 usd) 700 usd
this gives u an idea, abt my findings within the last days, when searching the web for alternatives. and the
us/canadian thing has another 2 advantages.....i could get a jim beam vesion, which i wud love to have, as i
am a great fan of 'jim; ;-). and secondly the differences on the pucks are similar and i intend to order 4 packs
of 120 right with the unit, ie add savings.
its crazy, how can the differencesbe so big ? 150 usd come on not talking on the differences on the pucks.
they go at 60 usd a pack here and at 45 usd with u guys (street prices even lower)
i will sleep over it for another couple of days, but it looks like i order in the states or canada......
thanks in any case sofar.
chris
Hi Chris
QuoteQuote
my personal opinion, that if they do not feel like replying to 2 emails, they do not
derserve my business.
I would try and give the dealers over there a phone call your e-mails to them may be going into a spam folder.
Quotei do have a reply from a canadian store though....they are checking if they have the
240 volt version available.
The only 240 Volt Models are at the Head Office in B.C. Canada
Quotebut i'm even thinking abt getting a 110 volt version, and running it over a converter, which i already have.
I am not an expert on convertors but with the differance in 60 - 50 Hertz may cause a problem with the smoker.
Brian
hello brian,
thanks for you taking the time aswell for responding. that is customer service !
QuoteI would try and give the dealers over there a phone call your e-mails to them may be going into a spam folder.
i contacted 2 other uk dealers, and they replied, so no problem i have a quote, as you see from my previous message.
QuoteThe only 240 Volt Models are at the Head Office in B.C. Canada
I am not an expert on convertors but with the differance in 60 - 50 Hertz may cause a problem with the smoker.
that is not a problem, the hertz are changed aswell, it is a professional 220-240v / 110v converter. let's see.
sofar it is sure that i want a bradley digital ;D
will keep you posted. thanks to all of you for replying.
happy smoking
Brian
[/quote]
I run my OBS on 240V 50Hz straight from the wall socket here in Switzerland and have never had a problem. With the 240 volt model you'd have less of an I2R loss on a long extension cord run as well.
Tom
Hi there femo and welcome to the forum
I had a similar problem as you are facing since I live in Jordan and crazy about smoking. After a long and tedious search I have purchased my 6 rack DBS from a UK based dealer who was very nice and extremely professional and I might add patient with all my questions and queries. The name of the company is Devon Angling Center you can call them at +441548 580888/580001 and ask to speak to Malcolm Barnett tell him the Jordanian sent you. They have the $ racks DBS at 395 GBP but you get 10% discount at the check out and the price includes a 15% VAT which Barnett would be happy to deduct as well. The offer includes a 48 pack of bisquettes of your choice and shipped free to any location in the UK you choose in case you want to arrange shipment yourself. I shipped mine at 1.2 GBP per kilo (yes kilo and not pound). I might add that they carry all Bradley's item and all at a discount.
I also have to agree with Brian on the converter issue. Any machine would work well on a converter but it shortens it life expectancy and according to several experts' opinions I have solicited, the current might be changed to 110 but the frequency (hertz would not be).
Good luck
HR
hello guys,
thanks for all the advises. i ordered yestereday my 4-rack bradley in austria !
the woman there was very friendly and we found an agreement, so now i'm waiting....
i let u know when i rcvd it and when i will do my first smoke.
chris
uuuiiii
my 4 rack digital cleared customs this am....so should be out for delivery to me tomorrow.
i cant wait to be honest. the worst, i cant use it this weeken, as i'm away for a wedding.
maybe i will season it still tomorrow night. lets see.
greez
Congrats femo!
Now the fun begins.
KyNola
Congratulations femo, enjoy the new Bradley...
jipppeeee
it just arrived.
hope you can see it ;-)
(http://i743.photobucket.com/albums/xx74/jertrum/IMG_0116.jpg)
Congrats femo. That looks like the real deal. Looking forward to some pics of smoked Leberli und Rösti ;D
Tom
Very nice! That box looks about as banged up as mine came in, and it only came from Indianapolis! (just a few hours on a truck from my house)
Yours has some serious Frequent Flier miles already!
Let the Games begin Femo!!
hahaha yeah, this has travelled a bit.
just unpacked it and ohoh...looks like something is not right. but have a look
and you guys tell me.
(http://i743.photobucket.com/albums/xx74/jertrum/IMG_0117.jpg)
and the full thing
(http://i743.photobucket.com/albums/xx74/jertrum/IMG_0118.jpg)
what do you think ? the tube is shifted inside the smoke generator...????
i guess yes. you let me know please ? hopefully it is not too bad and can be fixed.
and hopefully i will not have any trouble with the mechanics later....
Femo,
Mine came looking exactly the same way. I put my fingers inside the tube and gently moved it back to center. I still periodically have to move it even today. Mine suffered no ill effects from it.
KyNola
Yup! KyNola has you on the right track. It should just pop back into place. Years ago mine arrived that way too.
Mike
I'm with Mike and Ky, mine showed up looking exactly as yours. I had to loosen the screws that holds the cover in place to position it correctly. Not a problem! Good luck and keep us posted! Oh yeah....Welcome to the fourm!
C
so a feature, not a bug hahahahaha
so will try.
in abt 45 minutes i will get home.......
so, with a little soft force the tube was placed where it belonged. no probs.
thanks for the help.
than i started the bradley for seasoning. i had up and running for 1:20 hrs
and the smell was great. i would have loved some meet, but unfortunately that
has to wait until next week.
hello guys,
last night was the night.... i started a 3kg PulledPork. temp set to 250 and smoke for 8 hours.
filled the cherry puks in and started. this morning i found the smoker having only used abt half
the puks. so me checking inside pressing the manual advance, i hear the noise but no puks moving.
so i took all the remaining puks out and see, that the pusher only moves half way back and is not
allowing the any new puk to come down :o so i cleaned all the area as good as i could in the running
and yeah it worked again......but not for long only another 3 puks and than same problem occured.
am really dissapointed abt the performance on the 1st use....only previous smoke was the seasoning
last week.......is the bradley really so problematic ?
what shall i do now.....clean the smoking unit again, and finding the problem happening again in the next few
hours of smoking ?
another problem i discovered is the temperature one....the temp is really swinging up and down by 10C which is
quite a lot i find......
pls someone pls tell me what to do and pls share if u have the sam problems.
Sorry to hear you're having trouble right out of the gate. Try this quick fix for the advance issue. Remove the pucks so you can see the advance mechanism retract. Press the manual feed button and watch the advance. When the pusher has retracted 50%, quickly unplug your BDS from the power source. Wait 30 seconds or so and plug it back in. Power the unit up. Sometimes this will correct your issue.
As for the temp swings, 10 degrees is not at all uncommon, particularly in the early stages of the smoking/cooking period. As the IT of the meat rises, the temp swing will become less and less. Good news is with pulled pork temp swings are not really much of an issue.
KyNola
Hi there femo,
I am sure that some one from either the Bradley head office will be popping in soon to help you out with your technical problem (they always do) or one of the handier members would.
As with regard to the temp swings, it is subject to several variable, including but not limited to, ambient temperature, the size of load in the smoker and its temp when you loaded it in, wind and how much you have your vent open and how much you pre - heated the Bradley. I have the DBS 6 rack and I have noticed the same thing and therefore decided (with the help of fellow members) to buy a PID.
The PID would control the temp in your smoke much more accurately than the smoke generator would. One of the reasons I have learned is the fact that the sensor running between the SG and the tower is attached to the metal on the back of the tower and pretty close to the heating element thus giving a higher temp readout than that on a temp probe if you are using one. The PID would solve this issue as it would control the temp directly based on its temp readout from its prob inside the tower itself. It is an additional investment and according to the members here, would be beneficial only for sausages and Fish (especially Salmon). However many of the Better smokers here have one and they use it across the board.
HR
hello u 2
thanks for replying so quick.
will try the one with the power on/off when half way through later when i get home.
with ref to the PID....thats why i bought the digital version, not to need a PID, but as it looks,
i have to rethink and maybe re-invest at a later stage.
fyg the bradley was pre-heated all the way up and the vents were open abt 50%. the meat had an
internal of abt 14C when it entered.....but reading through here, it seems to be a common problem.
will try to get a couple of bricks and place them inside, and see if it gets better.
if any other ideas on the puck problem, pls let me know.
Femo
Another thing to check is to make sure the puck tube is seated all the way down into the generator. If you have a look at it you will see the lip it is supposed to slide down to. If it is not seated correctly it can cause the pucks to not feed correctly.
Mike
Quote from: Mr Walleye on September 04, 2009, 09:14:42 AM
Femo
Another thing to check is to make sure the puck tube is seated all the way down into the generator. If you have a look at it you will see the lip it is supposed to slide down to. If it is not seated correctly it can cause the pucks to not feed correctly.
Mike
thanks mike,
but that is def not the problem....the pusher is getting stuck halfway.....
grrrrr :-[ nothing worked. have to open the box up tomorrow, when i have more light......pain on a brandnew machine.....