BRADLEY SMOKER | "Taste the Great Outdoors"

Bradley Smokers => The Digital Smokers (BTDS76P & BTDS108P) => Topic started by: DjSaneR on October 20, 2009, 03:25:47 PM

Title: Great Customer Service!
Post by: DjSaneR on October 20, 2009, 03:25:47 PM
I called Bradley for a replacement water bowl because mine had a crack.  Not only did they send me a new bowl promptly, they also sent me an apron, baseball cap, and 4 towels.  That kind of customer service results in customer loyalty - something very hard to find these days. 
Kudos to the folks at Bradley!
Title: Re: Great Customer Service!
Post by: Hopefull Romantic on October 20, 2009, 03:42:57 PM
I wish I had a cracked bowl. But I have to Nepas to have all the freebies. ;D ;D

They do have a great service and like I always said, wish they made cars

HR
Title: Re: Great Customer Service!
Post by: classicrockgriller on October 20, 2009, 03:45:13 PM
They are top notch.
Title: Re: Great Customer Service!
Post by: HawkeyeSmokes on October 20, 2009, 04:10:53 PM
Quote from: Hopefull Romantic on October 20, 2009, 03:42:57 PM
I wish I had a cracked bowl. But I have to Nepas to have all the freebies. ;D ;D

They do have a great service and like I always said, wish they made cars

HR

HR, you beat me to it!  :D Was thinking the same thing. Maybe if I twist it enough?  :o