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BRADLEY SMOKER | "Taste the Great Outdoors"

Miscellaneous Topics => General Discussions => Topic started by: DTAggie on March 28, 2010, 04:11:21 PM

Title: Broken Plastic of Bottom of Door
Post by: DTAggie on March 28, 2010, 04:11:21 PM
I was cleaning the OBS today after a brisket and rib smoke (family said best ever) and the plastic corner off the bottom left part of the door broke off.  Looks like the seal is not impacted as the door still seals shut like it always has.  Do I need to worry about getting this replaced?
Title: Re: Broken Plastic of Bottom of Door
Post by: classicrockgriller on March 28, 2010, 04:17:51 PM
Call Bradley tomorrow. They will help you out I sure.
Title: Re: Broken Plastic of Bottom of Door
Post by: oakrdrzfan on March 28, 2010, 04:27:42 PM
same thing happened to mine and they sent me a new door.
Title: Re: Broken Plastic of Bottom of Door
Post by: Up In Smoke on March 28, 2010, 04:29:58 PM
I know this has been said a Gazillion times here....but it is very hard to find better customer service than bradley.
Title: Re: Broken Plastic of Bottom of Door
Post by: carnie1 on March 29, 2010, 07:49:57 AM
Mines busted too, but I'm out of warranty, Bryan at yard and pool contacted Bradley and they say you have to replace the whole door, I think you'll be ok if you are under warranty, Bradley will take care of you
Title: Re: Broken Plastic of Bottom of Door
Post by: ArnieM on March 29, 2010, 09:13:29 AM
Yep, you have to replace the whole door.  I had a little trouble doing it - top hinge. 
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