My PID died on me this morning. Had to rip it out of the Hotel Bradley after all that great work >:(
Plugged it into a separate outlet and still no power.
Can anyone please give me Suyi's email and I can contact him.
Thanks in advance.
Lumpy
Michael
Dont seem like they show their email on their site or phone support. Here is the address. http://www.auberins.com/
I emailed Auber in the general mailbox at 9:30 EST this morning and still waiting for a reply.
Some of the guys have emailed Suyi personally and that is probably what I need.
According to the web site, phone support is not available until April 11th.
I'm not impressed!
I should do that with my company......."phone support not available at this time"
Lump
Here is the address that was provided in the March Newsletter. Suyi's Email (http://
[email protected])
So now what??
This is the reply:
I am traveling between March 31 1 and April 9. I will respond to you
email when I have accesses to my email. Sorry for the inconvenience,
Orders and shipping are still processed daily as usual.
Suyi Liu
Auber Technical Support.
Guess its the old school way for a while.
Lumpy
Now that I'm done venting :D
Its all good...........Suyi emailed me and we found out it was the fuse :-[
Thanks again Auber!
Lumpy
OK so everything work out in the long run. Now you can get your panties out of the bunch they was in Lumpy!! ;D
Glad to hear you got the problem resolved Lumpy.
Suyi does take good care of his customers from my own experience.
Let's give him 2 thumbs up.
;D
I had a problem with the meat probe sensor off/on and Suyi was all over it with way more questions than I had answers for.....he ended up sending me a new one before he left on his trip....he answered my email on a Saturday...two weekends in a row till we resolved it ....He is the man...Thanks Suyi ;)
Two thumbs up from me to, he send me the new dual probe so quick and he is real fast answering mail to.