BRADLEY SMOKER | "Taste the Great Outdoors"

Bradley Smokers => The Digital Smokers (BTDS76P & BTDS108P) => Topic started by: kelpiedg on October 24, 2010, 02:44:33 PM

Title: Cabinet will not heat up
Post by: kelpiedg on October 24, 2010, 02:44:33 PM
I can not get my cabinet to heat up.  Since I have received my DBS I would sometimes have to unplug and plug the sensor cable in, I have even swapped ends with it.  always seemed to worked after this. I just opened up the generator like another post had said to do, and check for lose wires, every thing looks fine.  Anybody have any suggestions on what I should do next?
Title: Re: Cabinet will not heat up
Post by: kelpiedg on October 24, 2010, 03:33:13 PM
I just plugged it straight into the outlet like you suggested, still didn't heat up. My outlet is good must be something with the element. 
Title: Re: Cabinet will not heat up
Post by: RAF128 on October 24, 2010, 07:36:17 PM
Check inside your SG.    There may be a loose of disconnected wire.
Title: Re: Cabinet will not heat up
Post by: Gizmo on October 24, 2010, 07:38:01 PM
Call Bradely Support.  They will help you over the phone and get you back up running.
Title: Re: Cabinet will not heat up
Post by: classicrockgriller on October 24, 2010, 07:43:16 PM
Quote from: kelpiedg on October 24, 2010, 03:33:13 PM
I just plugged it straight into the outlet like you suggested, still didn't heat up. My outlet is good must be something with the element. 

It could be something as simple as a loose wire in the cabinet, or a thermo fuse blowned, or a bad element.

You can take the back off the cabinet and look for a loose wire. If that is not it, then I would do what Gizmo suggest.
Title: Re: Cabinet will not heat up
Post by: Habanero Smoker on October 25, 2010, 01:18:45 AM
Are you getting any error messages?

Here is a link to some trouble shooting ideas; they sometimes come in handy when problems happen outside of Bradley's normal business hours:
Bradley FAQ's (http://www.susanminor.org/forums/showthread.php?481-Bradley-Smoker-FAQ-s)
Title: Re: Cabinet will not heat up
Post by: Bradley (Head Office) on October 25, 2010, 02:23:52 AM
Quote from: kelpiedg on October 24, 2010, 03:33:13 PM
I just plugged it straight into the outlet like you suggested, still didn't heat up. My outlet is good must be something with the element. 

Hi kelpiedg

As CRG has stated you could have a burnt out heat element or the thermal fuse in behind the back cover of the tower is blown or a loose connection

I would take the back cover off your smoker tower and check the wire connections first

Brian
Title: Re: Cabinet will not heat up
Post by: kelpiedg on October 25, 2010, 04:35:25 PM
I checked all of the wiring.  Got a hold of customer support today and they are sending me a new element and fusible link.  Thanks for all of your help
Title: Re: Cabinet will not heat up
Post by: kelpiedg on October 25, 2010, 04:59:55 PM
Oh yea.  even though I was doubting my purchase of the Bradley,  I do like the customer service.  Everybody was spot on, they are very helpful.  Sorry for the harsh words I was calling my smoker and customer service on Sun when I couldn't get it fired up. ;)
Title: Re: Cabinet will not heat up
Post by: Quarlow on October 25, 2010, 09:54:53 PM
Hey we all go off on tangents now and then, but the one thing about the Bradley's is the customer service is second to none. You can't ask for better service. Good luck.
Title: Re: Cabinet will not heat up
Post by: kelpiedg on October 31, 2010, 06:45:48 AM
I am up and running again.  It turned out to be the heating element.  Sad thing is nothing prepared to throw in it. I will have to think fast, having the smoking DT's.  Thanks Customer service.
Title: Re: Cabinet will not heat up
Post by: squirtthecat on October 31, 2010, 06:51:12 AM

Just run out and grab a bag of frozen meatballs and some bacon..  Wrap and toss in.   MOINK!
Title: Re: Cabinet will not heat up
Post by: kelpiedg on October 31, 2010, 07:56:05 PM
Thanks for the idea.  they came out great and was quick to do.  Family stopping by for Trick or Treat almost ate them all before I got any.
Title: Re: Cabinet will not heat up
Post by: classicrockgriller on October 31, 2010, 08:14:55 PM
Quote from: kelpiedg on October 31, 2010, 07:56:05 PM
Thanks for the idea.  they came out great and was quick to do.  Family stopping by for Trick or Treat almost ate them all before I got any.

From a not so good day to a GREAT day! That is the way to rebound.