BRADLEY SMOKER | "Taste the Great Outdoors"

Miscellaneous Topics => New Topics => Topic started by: classicrockgriller on December 04, 2010, 08:43:10 AM

Title: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 04, 2010, 08:43:10 AM
I was having fun in a post the other day and was going to translate some english to french

and I went to a web site that does this and I got hit with the "Internet Security Suite Virus".

I've been doing some reading on it and it is a virus that directs you to a company that sells

you the solution to remove the virus. (They need to be casterated.) ;D

From what I have read, it is not really a malicious virus, just a nuisance.

Any thoughts would be appreciated.

PS. It somehow by-passed my virus protector.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: punchlock on December 04, 2010, 08:49:53 AM
take a look at this article it gives you a fairly good step by step.
http://www.product-reviews.net/2010/08/12/security-suite-virus-removal-guide/ (http://www.product-reviews.net/2010/08/12/security-suite-virus-removal-guide/)
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Smokin Soon on December 04, 2010, 08:52:05 AM
Some of those are quite difficult to remove. I usually use the system restore to go back to a date before it happened. If it is a really nasty one, it will have blocked system restore. If that is the case, boot up in "safe mode'" my tapping th f5 key a few times at startup and chose "safe mode".
Title: Re: Computer Experts .......... I NEED HELP!
Post by: SouthernSmoked on December 04, 2010, 08:55:51 AM
Sonny did you try opening up in safe mode and locating the file?
Title: Re: Computer Experts .......... I NEED HELP!
Post by: BuyLowSellHigh on December 04, 2010, 09:07:44 AM
Most AV providers have a stand alone removal tool downloadable from their website, along with instructions, for removing that trouble maker.  Which AV program do you use ?
Title: Re: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 04, 2010, 09:20:56 AM
HUH? ;D ;D
Title: Re: Computer Experts .......... I NEED HELP!
Post by: BuyLowSellHigh on December 04, 2010, 09:26:35 AM
AV = anti-virus.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: ADH on December 04, 2010, 09:35:21 AM
I'm in I.T. go to http://www.malwarebytes.org/ (http://www.malwarebytes.org/) and download the free version.. install it from safe mode and run it.  good luck
Title: Re: Computer Experts .......... I NEED HELP!
Post by: SouthernSmoked on December 04, 2010, 09:37:02 AM
Quote from: ADH on December 04, 2010, 09:35:21 AM
I'm in I.T. go to http://www.malwarebytes.org/ (http://www.malwarebytes.org/) and download the free version.. install it from safe mode and run it.  good luck

Sonny this is the one I was telling you about last night. It works! You should give it a try.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: SoCalBuilder on December 04, 2010, 10:03:53 AM
Quote from: SouthernSmoked on December 04, 2010, 09:37:02 AM
Quote from: ADH on December 04, 2010, 09:35:21 AM
I'm in I.T. go to http://www.malwarebytes.org/ (http://www.malwarebytes.org/) and download the free version.. install it from safe mode and run it.  good luck

Sonny this is the one I was telling you about last night. It works! You should give it a try.

CRG - This is the same program my computer supplier installed for me when I was inflicted with this 'ransom-ware'. It's enough to piss off a guy, for sure! Best of luck.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Slamdunk on December 04, 2010, 10:38:19 AM
I got hit with "ThinkPoint" last Saturday. Used Webroot to quarantine it and things seemed to be OK, but then Sunday my computer crashed with a "fatal error" message. Coincidence??
Had a fellow come out to see what he could do, which wasn't much. So, my new computer comes Wed/Thurs.

Didn't want to have to buy a new computer at this time, but my old one was 7 years old, but with upgrades. So I guess it was about time.

Hopefully I will be able to retrieve my data - including all my recipes!! - from the old hard drives.

Title: Re: Computer Experts .......... I NEED HELP!
Post by: KevinG on December 04, 2010, 10:40:59 AM
I don't know if you've got a Frys Electronics store by you, but they were able to recover my files after a fatal error and the blue death screen.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: ADH on December 04, 2010, 11:38:54 AM
Quote from: Smokin Soon on December 04, 2010, 08:52:05 AM
Some of those are quite difficult to remove. I usually use the system restore to go back to a date before it happened. If it is a really nasty one, it will have blocked system restore. If that is the case, boot up in "safe mode'" my tapping th f5 key a few times at startup and chose "safe mode".

actually it's F8
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Wildcat on December 04, 2010, 11:43:43 AM
Sonny,

I got hit with a similar virus a few months back by a similar company. The first thing it did was to disable the abilities to get rid of it or even stop it. I have Norton Corporate Antivirus and the virus shut it down. I had to take it in for the pros to fix. They got everything running again but could not delete the virus so it was simply quarantined instead.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: BuyLowSellHigh on December 04, 2010, 12:00:01 PM
There are a number of viruses like that that basically defeat the AV software ability to remove them.  That's where many of the standalone removal tools come in. They run as a separate program from the usual AV program you have installed and can often get around the virus or trojan's block.  Best way to run them is usually to do it in Safe Mode.

Another way to approach it, if you have the ability, is to mount the infected drive as a data drive, and then without ever opening anything on that disc scan it from a separate system installation.  A couple of months ago I snagged a rootkit virus.  Kaspersky spotted it right away, but it could not be removed so long as the disc was active as the system drive (because it was installed within the boot sector).  Moved the infected disc to a data drive, and the same AV software from a separate system installation found and removed it in about 60 seconds.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 04, 2010, 12:35:33 PM
I Downloaded Foxfire and from there I was able to go to Snapfish and download Ad-aware,

but before I could launch it, the virus found it and stopped it from working.

I even tryed to run the file in Safe Mode and no go.

I did a system restore from a week ago and right now everything is fine. (I think)

I am going to Foxfire and re download Ad-aware along with an updated AV protection

and ...............

NO MORE TYPING IN FRENCH! ;D

Thanks everybody.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: KevinG on December 04, 2010, 12:58:36 PM
I guess that's one way to get you to stop going wee wee all over the place  ;D
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Habanero Smoker on December 04, 2010, 01:52:12 PM
You can give Microsoft's Malicious Software Removal Tool (http://www.microsoft.com/security/malwareremove/default.aspx) a try. I can guarantee it, but that often works.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: TestRocket on December 04, 2010, 02:04:44 PM
Quote from: KevinG on December 04, 2010, 12:58:36 PM
I guess that's one way to get you to stop going wee wee all over the place  ;D

Now that's just funny!

But the truth is that there is some good information in this thread!    ;D
Title: Re: Computer Experts .......... I NEED HELP!
Post by: DarqMan on December 04, 2010, 02:06:17 PM
I recommend everyone have a subscription to MalwareBytes (http://www.malwarebytes.org)!  It has saved my butt on multiple occasions and is updated regularly.  Can also be run off a thumb drive to remove malware from other machines. This is NOT anti-virus software, it finds and removes malware as you are describing.

Title: Re: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 06, 2010, 07:44:18 PM
Puter is running great.

I am trying to get use to FireFox.

It doesn't like me. ;D

I de/fragged and I compressed and probably a cple of other things.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: DarqMan on December 06, 2010, 08:05:22 PM
Good to hear! I've been using Chrome for the past month or so.  Faster than IE but still has some quirks that annoy me.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 06, 2010, 08:12:46 PM
Quote from: DarqMan on December 06, 2010, 08:05:22 PM
Good to hear! I've been using Chrome for the past month or so.  Faster than IE but still has some quirks that annoy me.

Someone told me tonite that Chrome was even faster than FF.

I am Old and can only learn one at a time. ;D
Title: Re: Computer Experts .......... I NEED HELP!
Post by: DarqMan on December 06, 2010, 08:28:39 PM
I've met you, you aren't "OLD" sir.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 06, 2010, 08:38:59 PM
Quote from: DarqMan on December 06, 2010, 08:28:39 PM
I've met you, you aren't "OLD" sir.

But that was 6 months ago. ;D
Title: Re: Computer Experts .......... I NEED HELP!
Post by: DarqMan on December 06, 2010, 08:54:11 PM
Okay, you're "6 months" older... but certainly not OLD. ;D

Title: Re: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 06, 2010, 09:10:00 PM
Quote from: DarqMan on December 06, 2010, 08:54:11 PM
Okay, you're "6 months" older... but certainly not OLD. ;D



When u hit that #, it becomes like mega speed in your life.

Yesterday I forgot to
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Quarlow on December 06, 2010, 09:51:01 PM
This is the problem I am having right now. But it won't let me do anything at all.I am screwed.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 06, 2010, 09:54:29 PM
I can help! :D
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Smokin Soon on December 06, 2010, 10:16:14 PM
Just one more thing. When any popup comes up and tells you about antivirus needed, if you hit yes or no it can infect you. Best to ctrl alt del and select task manager and close that window from there.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Caneyscud on December 07, 2010, 05:37:03 AM
Smoking Soon, My wife did not know that and hit no.  And we got an especially virulent strain of that Malware.  For a number of days I tried a number of things to counteract it, but it kept on taking control of my machine.  Even to the point that I could not use Restore.  I could limp along in Safe Mode, and tried to download differing remedies.  Even got directions of how to get rid of the crap manually, but would not let me do that either.  I'm an avid believer in Spy Sweeper.  Bought a fresh DVD of Spy Sweeper and installed while in Safe Mode (If I remember correctly).  I was foiled in my attempt at downloading a copy of Spy Sweeper - so had to buy the DVD.  Solved it for awhile now.  Most of the problems I've had with my machine has been with bad spyware and bad adware.   Most virus programs don't seem to be very effective counteracting that stuff.  At work, we utilize Microsoft Security Essentials and have had pretty good luck with it - at some point in time, we've used most programs - free and paid and usually don't have much luck with any.  Some don't work on spyware and adware, some don't keep up with new viruses very well, and almost all somehow interfere with the functioning of the computers - slowing them down unmercilessly and or not allowing certain things to occur.  All these things are not necessarily the fault of the software - MS is constantly (I'll use their word) upgrading ( My word is different and only has 4 letters in it - as in fixing their crap on my time).  And it seems, on at least my machines, the MS upgrades play havoc with our virus software. 
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Slamdunk on December 07, 2010, 07:30:16 AM
When I got "Thinkpoint" I tried CTRL ALT DEL, but no go!! Two more days until my new computer arrives - can't wait!
Title: Re: Computer Experts .......... I NEED HELP!
Post by: mybad on December 07, 2010, 07:08:58 PM
CRG if ya have any future problems take some time and read through this forum http://www.dslreports.com/forum/cleanup just follow the steps provided http://www.dslreports.com/faq/13616 and most people can rid there comp's of most stuff.

Really in the end it would be smart to learn how to reformat your computer. Get a external hard drive, back your important stuff up to it regularly, and when disaster hits, and it will, just reformat, and your comp is just like new.

If you do online banking, or online purchases, you should change your passwords from a known clean comp, just to be sure. There are plenty of instances where people think they rid there comp of nasties , and just continue on, and suffer later.

You need a good Antivirus, firewall, keep up up with your Operating systems updates.

Good luck to you

MB
Title: Re: Computer Experts .......... I NEED HELP!
Post by: classicrockgriller on December 07, 2010, 07:34:40 PM
I reformated wifey puter not too long ago, but she didn't have much to save. it was kinda easy.
Title: Re: Computer Experts .......... I NEED HELP!
Post by: Quarlow on December 12, 2010, 05:23:00 PM
well I will try safe mode and see if I can get by this fracken thing. This virus has really messed me up.