An hour into smoking 3 racks of ribs yesterday the heating element stopped working. I have 4-rack DBS and that was only the 4th time using it. Ended up finishing the ribs on my Weber so at least we still got to eat ribs :) Gonna call and get one sent out under warranty...this sucks :(
Mine went out shortly after initial use; however, the replacement has been going almost a year with some heavy use and no issues.
Good to hear!
was there ever any official word on the element situation?
I havnt heard anything official. Just called and they are sending a new one.
Order an extra one right away. You need back up
That's what I did, Since I have a 6 rack & a 4 rack I keep 2 extra at home for this problem. ???
Got my new element today and am smoking a new batch of jerky. Back in business!