I was cleaning my OBS today and noticed that the plastic on the bottom of the door is broken... again. ??? I an puzzled as to why it did this, in virtually the same places as the original door did. I am the only one who uses this unit, and am careful as not to let the door swing open, or slam shut. I guess I will have to call head office on Monday, to get warranty on door number two. The customer service is great, but I wish the quality of the materials was better. I have never had to use warranty on any other outdoor cooking appliances. The concept is great on these units, but the materials (plastic) kinda suck. Perhaps I will have to implement a repair similar to one of the other members on here, but I feel that I shouldn't really have to do that. -Perhaps Bradley should provide an update for the defective parts instead of replacing them with more defective parts? -They say a sign of insanity is repeating the same thing over and over and expecting a different result... ;D
Dan
From what I understand is that this problem originates from the screws being torqued down too tightly at the factory. Then the plastic flexes from temperature changes causing the cracking because of the over-tightened screws.
The next replacement you get try loosening the screws and then re-tighten them with just a little bit of torque.
(http://i.imgwww.com/img/i/5591/fdb278u10b.jpg)
muebe: I think you are refering to the bottom cover under the door, where the temp control is. That has been replaced once, and modded to prevent further breakage. I am refering to the bottom plastic on the door itself. The first on broke and Bradley sent me a new door, now the new door it broken in the same spots as the original one. That is what I'm "ranting" about...
RFT: what the heck is that?! lol
Quote from: Meat tooth on September 24, 2011, 07:53:23 PM
muebe: I think you are refering to the bottom cover under the door, where the temp control is. That has been replaced once, and modded to prevent further breakage. I am refering to the bottom plastic on the door itself. The first on broke and Bradley sent me a new door, now the new door it broken in the same spots as the original one. That is what I'm "ranting" about...
RFT: what the heck is that?! lol
OOOPS! My bad :o
Awrighten lol
After reading threads about cracking door bottoms I checked the door on my 6 month old Bradley obs and sure enough the bottom plate is cracked close to the door pin mount.I'll call Bradley monday morning and I'm sure the customer service will be top notch, But..... in the 6 months I've had the smoker the smoke generator and the cabinet heat element have been replaced and now the door.This sort of quality issue must be a drain on the company. The company making the smokers for them has some serious quality issues. I'm hoping Bradley can slap them into line or find a better one.
After looking at this thread, I looked at the bottom of my door and noticed a crack as well! This is after having the faceplate crack in multiple places already. Thankfully Bradley has great customer service, but this is getting a bit annoying on a device I've used 4 times!
I caught myself looking at filing cabinets and similarly shaped objects trying to picture them as smoking chambers... I'd use the Bradley smoke gen, of course! ::)
It's been a week since I called for a solution to my door issue. Brian was to call me back because of the fact that this will be door #3. Still waiting for his call. hmm.
Quote from: Meat tooth on October 04, 2011, 09:19:42 PM
It's been a week since I called for a solution to my door issue. Brian was to call me back because of the fact that this will be door #3. Still waiting for his call. hmm.
Give them another call. They are in the process of moving to a new location and your order/repair may have been misplaced.
I just received my new door yesterday, does anyone know if the screws have been loosened from the factory or if I should do it myself to avoid the cracks?
Quote from: richardvoyageur on October 05, 2011, 04:54:46 AM
I just received my new door yesterday, does anyone know if the screws have been loosened from the factory or if I should do it myself to avoid the cracks?
That tend to get over tighten from the factory. Just back the screws off a bit and just barley snug them. There are three on top and three on the bottom side.
Quote from: classicrockgriller on October 05, 2011, 07:33:47 AM
Quote from: richardvoyageur on October 05, 2011, 04:54:46 AM
I just received my new door yesterday, does anyone know if the screws have been loosened from the factory or if I should do it myself to avoid the cracks?
That tend to get over tighten from the factory. Just back the screws off a bit and just barley snug them. There are three on top and three on the bottom side.
Will do, thanks CRG
I replacing my door this weekend. I am also making my own bottom face plate(slider switch area) soon.
Door issue dealt with! I got a 2" X 2" angle of aluminum 1/8" thick and fabbed my own door bottom today. This will likely never be an issue again! I never did hear back from Brian. Not sure what went down there, but hey, it's resolved, so no matter. Will see if I can borrow a camera to take a pic or two. This fix was super simple, and very effective. I used a dremel tool to match the curve of the door, and a 3/16" bolt as the bottom pin, (had to enlarge the bracket a bit). Even primed and painted the aluminum black to match. 8)
Now back to important stuff: schmokin'!
Get some pics up ASAP meat. I have got to say as much as a like my Bradley and after having it pretty much taken apart today I pretty disappointed in the quality of parts and cheapness of build even more then when i wrote my review.
Sent from my iPhone using Tapatalk
wish they (Bradley) would read these post and come up with a way to fix the cheap PLASTIC. Same thing on mine bottom of door is broke and the CHEAP PLASTIC bottom of unit. Meat Tooth can you post your pic of your fix
I got my OBS about 4 years ago and used it once then we moved and I used it 2 times last year and once this year. Started reading the forum again and noted all the complaints about cracked panels. Checked mine and sure enough the bottom slider panel is cracked. Took it apart to drill the holes larger and noted that the bottom panel on the door is also cracked in 3 places. One piece fell out when I grabbed it.
Bought a DBS a week or so ago before reading all of this and now I am wondering if that was a mistake. These smokers should be of better quality considering their price tag. Blaming the factory doesn't cut it. Bradleys name is on it and they should make sure there is adequate quality control and / or suitable materials are used.
Hope I don't have the problems others are having with elements and the SG.
When I was in business for myself I always said it was better and cheaper to do a job right the first time than to have to do it over.
Pictures! Finally!
Started with a 2" aluminum angle:
(http://i1080.photobucket.com/albums/j332/xtra1car/001-2.jpg)
(http://i1080.photobucket.com/albums/j332/xtra1car/002-1.jpg)
note: these pictures were presented after the repair was made, I just got the camera so I used the original door and left over angle to demonstrate the mod. The hinge detail is vague because of this, but I'm pretty sure if you can fab up the angle bracket to fit, you should be able to drill holes and rig up a new pin... The angle was attatched to the door wby drilling out where the original screws went and reusing them. With the execption of the door sides, at thetop of the angle. The holes had to be relocated to catch the aluminum.
The door after the broken plastic was removed:
(http://i1080.photobucket.com/albums/j332/xtra1car/003.jpg)
The angle fitted temporarily:
(http://i1080.photobucket.com/albums/j332/xtra1car/005.jpg)
Side of unit showing bottom hinge:
(http://i1080.photobucket.com/albums/j332/xtra1car/010.jpg)
Front view:
(http://i1080.photobucket.com/albums/j332/xtra1car/006-1.jpg)
Inside view door open showing hinge:
(http://i1080.photobucket.com/albums/j332/xtra1car/007-1.jpg)
Under view of door:
(http://i1080.photobucket.com/albums/j332/xtra1car/008.jpg)
Nice work MT!
Similar to my door mod but I think yours is better ;D
NIce Job!
Bradley, are you paying attention?
Very nice work, and a very simple modification fix.
I'm sure glad I checked in on this forum to find this great idea on how to fix the door. My issue almost turned into a totally ruined Thanksgiving. I pull the bradley out to make a smoked turkey today and the bottom face plate fell completely off. It's been cracked for a couple years now but I had a spare faceplate from customer service, so that was an easy fix. The door has been cracked since one month after I got it, but it has been holding together this long. But today when the face plate fell off the door cracked pieces finally fell out, the door still stayed on, so I smoked with it anyways. But now I need to fix my door and this is a brilliant easy fix. Just think, I was about to slap some huge hinges on it or something :)
Hinges also work. One member came up with that solution a few years ago.