Just purchased the digital 4 rack. Worked great when I seasoned the smoker. Three days later when I have 2 pork loins and ribs to smoke I cannot get the damn thing to generate smoke. Everything else works fine. Temperature was fine, pucks were advancing but still no smoke. Need help solving this issue!
disconnect the smoke generator from the tower and power, Open the smoker generator typically it is removing the 8 outer screws from around the bottom and check the power connector to the puck burner and any other connections, ( I think the power connector to the burner may have came loose ) if all the connections are good then you may have a bad puck burner...contact bradley
If the above didn't solve the problem you can check the puck burner with a multimeter to see if it is OK. Disconnect one wire off it and check across both wires with the multimeter. It should read around 113 ohms resistance.
Thanks all. Will try all of these solutions.
I'm having the same problem ... smoker worked great on the initial 1 hour and even through my first batch. But now on my second attempt to use it ... no smoke. Puck advancer works, oven heat works, timers work. i've plugged and unplugged all connections. I have yet to pull it apart and look inside for connections or test ohms ... one shouldn't have to go to such effort on a new product.
>:(