BRADLEY SMOKER | "Taste the Great Outdoors"

Bradley Smokers => The Digital Smokers (BTDS76P & BTDS108P) => Topic started by: nobody40 on January 26, 2016, 09:07:25 AM

Title: no display on my digital
Post by: nobody40 on January 26, 2016, 09:07:25 AM
it's less then two years old.  I went to smoke today and nothing happens when I press the power button or any other button.  I verified that it's getting power.  I took it apart and I'm getting power through out the unit including to the display.

Any ideas or directions?
Title: Re: no display on my digital
Post by: Habanero Smoker on January 26, 2016, 01:01:15 PM
If you are getting power throughout the unit, it may be a faulty display.

The only other thing I can think of, if you haven't already tried, is to remove the plastic cover of the display, and see if the power button works with the cover off. The below link will explain how to do this:
No Power - Bradley Digital (http://www.susanminor.org/forums/showthread.php?488-Answers-To-Bradley-Smoker-FAQ-s&p=762#post762)
Title: Re: no display on my digital
Post by: nobody40 on January 27, 2016, 03:27:34 AM
Yes already did that.
Title: Re: no display on my digital
Post by: Habanero Smoker on January 27, 2016, 12:54:01 PM
Contact Bradley, they have sold circuit boards in the past. Who knows; they may replace it without charge.
Title: Re: no display on my digital
Post by: nobody40 on January 28, 2016, 10:22:18 AM
I went to their site but don't see a way to contact them.
Title: Re: no display on my digital
Post by: Habanero Smoker on January 28, 2016, 01:07:27 PM
If you are located in the North American Region.

North American Customer Service Bradley
Phone lines are open 8:00 a.m. to 4:30 p.m. CST; Monday through Friday
Toll Free: (866) 508-7514
Fax: (309) 343-1126

If not go to the below link.
Bradley (http://www.bradleysmoker.com/)

Then click on "Buy A Bradley"; and select the region you are from.

Once you selected and navigated to your region, click on "Contact".