Hey all, I got the OBS for Christmas, have been reading here and getting pretty excited. Today was the day so I started the seasoning process and went to get some food together. Long story short, the unit advanced the first couple of pucks then no more. The heating elements are both working, all lights are on, but no puck advancement. I tried taking all the pucks out, cleaning out any loose saw dust etc. but when I put them back in and press the advancement button...nothing. I'm assuming it's a mechanical problem and was wondering if anyone here has any ideas of what I can do. I tried calling Bradley, it went to voice mail. It's a 3 hour ride back to Cabelas to return it and I'd rather not. In the mean time I'm going to get some Charcoal for the Weber, a Kettle can't break. Please help if you can.
Thanks, Matt
When you press the advance button (with the feed tube and all pucks removed), does the puck advance tray (black plate where the pucks sit on top of) move?
Nope, no movement, no noise. It worked for the first couple pucks, then nothing.
With no noise, sounds like a wire has come off or the switch has failed (assuming everything else is getting juice).
If you are a little handy with a screw driver you can take the unit apart and see if there is something loose. If you can't find anything, call the Bradley support number on Monday, they will hook you up.
Sorry to hear that. Don't give up yet, it is a great unit when working properly. It can do wonders that my Weber Smokey Mountain Smoker can't do.
-Brian
Okay, got a new unit. So far so good, I'm seasoning right now and everything seems to be working. Thanks all, I'm really looking forward to using it during the playoffs.
Matt
That's great news Matt!
Keep us posted on your projects! ;)
Mike
Outstanding Matt! Welcome aboard.
KyNola
Welcome Matt! Keep us posted
Smoked buffalo wings and apple juice/bourbon pork loins. Cheap and easy seemed like a good place to start. Turned out great! Now my only problem is the weather. It wasn't all that cold out today but even with the unit at full heat, I had a long wait to crack 200F. My next project is to find some plans for an insulated housing unit to give me a little more protection from the elements. Something simple and somewhat portable since I'm stuck working outdoors for the foreseeable future.
Thanks again all,
Matt