BRADLEY SMOKER | "Taste the Great Outdoors"

Bradley Smokers => The Digital Smokers (BTDS76P & BTDS108P) => Topic started by: Clayboy on April 08, 2008, 06:12:54 PM

Title: Excellent Customer Service From Bradley
Post by: Clayboy on April 08, 2008, 06:12:54 PM
I just wanted to pass on the excellent customer service recently received from Bradley. My BDS 4-shelf was giving me the known issue of pucks not advancing on their own due to a faulty motor.
  After contacting Bradley in BC, they were very quick to help fix the problem with a new generator sent to my house within a few days!

In a world of "you're on your own" service policies, my hat comes off to Bradley for providing friendly and super fast customer service!

Title: Re: Excellent Customer Service From Bradley
Post by: West Coast Kansan on April 08, 2008, 08:24:48 PM
You are not alone sharing great customer service stories from Bradley. I have had the same experience as well.  Your really mad when something goes wrong but they treat you so good you cant stay mad. :-\ Disgusting deal how that goes  ;D