My 4 rack digital generator died after two years of good use. It kept turning it self off at 99 degrees. We tried replacing parts but nothing worked. Called Bradley, and they had a free replacement in the mail to me with no hassle. Not too many companies like that any more. Scott :D :D
WOW, after two years and they still stand behind it? How long is the warrenty? ???
I know when my generator quite working, not pushing pucks, they sent me one right away. But it was only about four months old. Great customer service, I know they have been having some issues but they do what they can to get you going ASAP. ;D
Bradley customer service is the best IMHO (Goodness knows they took care of me) .....One of the main reason I bought mine! Ya don't find too many companies willing to stand behind their products these days! Congrats...you'll be smokin soon!
C
Hello everyone.
Just wanted to say that i have to agree with the customer service at Bradley they are great :)
Every question i ask they answer it. I'm new to using the smoker so...it sure is reassuring that they are there to help.
Thanks guys you are great. ;D
Welcome Missy. The members on this site are as helpful as Bradley customer service. Good luck with your smoking. ::) ::)
Great news speltman.
Welcome missy.
W E L C O M E to the forum missy_05!
I have learned much from the people here.
Quote from: FLBentRider on June 07, 2008, 11:56:21 AM
W E L C O M E to the forum missy_05!
I have learned much from the people here.
We still ain't taught him to ride straight yet, but we're working on it! ;D
Welcome Missy. Jump on in.....the water's warm!
SD
::)
Welcome Missy. They've said it all. Great folks here on the forum and at Bradley. Enjoy :)
Quote from: pensrock on June 05, 2008, 04:48:05 PM
WOW, after two years and they still stand behind it? How long is the warrenty? ???
I know when my generator quite working, not pushing pucks, they sent me one right away. But it was only about four months old. Great customer service, I know they have been having some issues but they do what they can to get you going ASAP. ;D
We have had the same problem with our BDS not pushing the pucks. We use our as part of our business producing preserves and the UK agent Grakka replaced the smoke generator which arrived the following day as promissed. GREAT SERVICE FROM BRADLEY !!!
This is a little off topic, but I have to ask.
Speltman, why do you have a picture of Britney Spears rather than a picture of a fish, or cat, or your pet, or University mascot, or smoker related item, or dead water fowl or a spinning Tardis like the other more normal people on the site?
Carter
(who knows he's looking for trouble today for some reason).
(Other, More Normal, People on this site ) enough said. Scott
Where's the rest of the picture?
And can you remove that thing that has straps over her shoulders?
I am still a newbie and you are supposed to be nice. I am also sure Hab's is watching this closely. So no more picking on my girl. :D :D Scott
I'm not pickin'......just need full disclosure. ;D
You guys are a trip...geeezzzz o man...:) You boys will be boys won't you....
I'm all man, LQ, all man ;D
I would send the rest of the picture but its stuck to my computer screen. :-* :-*
EEEEWWWWWW....
Hey Spelt/Habs/Smoking Gods, etc,
Hopefully no one took my little commentary too literally. I was just having a little fun with the new guy. I get a kick out of the pictures. I sometimes think I should post one. It's a birds eye view into people's interests.
I was kind of mocking myself too in an indirect way with the "normal" comment. It was sarcasm. Sometimes, I don't feel like my total obsession with smoking food is particularly normal. I probably shouldn't have dragged others into it, but there are some really funny and/or interesting pictures people post to represent themselves ("Person at urinal" comes to mind).
I really get a kick out that and and overall really enjoy this site.
Carter
No offense taken we were just havin a little fun too. It looks like Habs is doing a great job as the new Admin. I really appreciate him coming forward to do this. This has been a great site and I know we all also appreciate Olds for his work and dedication. So thanks to both of you guys. :) :) Scott
Hi Speltman;
I'm not an admin on this site, just on the recipe site. I can't take on too much responsibility in retirement. ;D