Hello All,
Got married about half a year ago and my wife is from Washington. Neighbors and friends used to spoil her family with smoked salmon and she's been really missing it, so she's encouraging me to get a smoker. After some research, I've narrowed down my choice to a MES or a Bradley.
Couple questions:
As I read the forums, I see people having issues with the puck feeder or the heating element. How common are these issues and what is the usual fix? How responsive is Bradley customer service? No retail stores around me carry the Bradley, so I'll be getting it from Amazon. Returns may be a hassle if there are issues.
Are the bubba pucks still available anywhere? I did some searching and can't seem to find anyone carrying them online.
If you could give me one piece of advice or tell me the most useful thing you've learned while using your Bradley, what would it be?
Welcome to the forum from Nebraska. Try Yard&Pool.com. They have bubba pucks and all the Bradley smokers, plus any parts and accessories you may need. Bradley Customer service is absolutely the best!! Advice? Be patient.
Hello and welcome to the forum. Bradley customer service is said by many to be the best. I've never had a problem with mine so have never contacted them myself. Most of the issues you read about are easy fixes. Auber the maker of PID controllers also sell Bubba Pucks. As Ragweed said, one of the biggest things to learn when smoking is to have patience.
Quote from: piratey on February 25, 2015, 06:33:49 PM
Are the bubba pucks still available anywhere? I did some searching and can't seem to find anyone carrying them online.
Welcome aboard.
Amazon sells Bradley Bisquettes (http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=bradley+smoker+bisquettes&rh=i%3Aaps%2Ck%3Abradley+smoker+bisquettes)
Cabela's also sells Bradley Bisquettes (http://www.cabelas.com/catalog/search.cmd?form_state=searchForm&N=0&fsch=true&Ntk=AllProducts&Ntt=bradley+smoker+bisquettes&x=16&y=11&WTz_l=Header%3BSearch-All+Products).
Click on either link for the latest lists.
Also, there is lots of helpful info on the Bradley user website. Check out their FAQ section plus browse through all the recipes, etc., at Old's Place (http://www.susanminor.org/forums/).
welcome aboard,
i think bradley smokers are one of the best around, great customer service, after owning mine for 8 years the only items that did go out is the micro switch and bisquite motor, also did a heater upgrade soon after i received mine, and it has not failed yet.
one piece of advice i would give is depending on show much food you will be smoking at once is which smoker to purchase, The 4 rack i have been able to get just under 45 lbs of tri tip in it, not sure of how much the 6 rack would hold i would be guessing near 60 lbs of tri tip, This would not hold true for all types of meats, varying densities fat content and how thick it is...
good luck and enjoy,,, kip the misses happy
Quote from: ragweed on February 25, 2015, 07:02:26 PM
Welcome to the forum from Nebraska. Try Yard&Pool.com. They have bubba pucks and all the Bradley smokers, plus any parts and accessories you may need. Bradley Customer service is absolutely the best!! Advice? Be patient.
Yard & Pool is out of Bubba Pucks at the moment.
Quote from: dave01 on February 26, 2015, 05:03:52 AM
Hello and welcome to the forum. Bradley customer service is said by many to be the best. I've never had a problem with mine so have never contacted them myself. Most of the issues you read about are easy fixes. Auber the maker of PID controllers also sell Bubba Pucks. As Ragweed said, one of the biggest things to learn when smoking is to have patience.
I tried look at Auber's website but could not find the bubba pucks. Can anyone help?
http://www.ebay.com/itm/Bradley-Smoker-Bisquette-Saver-/200599892554
Quote from: Grouperman941 on February 26, 2015, 10:09:02 AM
http://www.ebay.com/itm/Bradley-Smoker-Bisquette-Saver-/200599892554
Thank you. I had been checking their website and could not find it.
Quote from: piratey on February 26, 2015, 10:02:16 AM
I tried look at Auber's website but could not find the bubba pucks. Can anyone help?
Oops...I originally mistook you asking for bisquettes when you were asking for puck savers. Here's the link:
Bisquette Saver for Bradley Smoker (http://www.auberins.com/index.php?main_page=product_info&products_id=111)
(http://www.auberins.com/images/woodsaver2a.jpg)
$26 on eBay or $21.50 directly from Auber - take your pick.
Thanks. I pulled the trigger during lunch. Bradley Original, Cover, Alder bisquettes box and the puck savers. I had only seen the eBay link so I paid the $26 plus $10 for shipping. Hoping to start smoking some salmon this weekend.
Excellent choice. :-)
Quote from: piratey on February 26, 2015, 01:19:02 PM
Thanks. I pulled the trigger during lunch. Bradley Original, Cover, Alder bisquettes box and the puck savers. I had only seen the eBay link so I paid the $26 plus $10 for shipping. Hoping to start smoking some salmon this weekend.
You're in for some fun now! ;D
Welcome aboard!
Welcome to the forum. Bradleys customer service is second to none. I know them personally as the head office is ten minutes from me. Great bunch of people and they will bend over backwards to help you.