Hello all!
I own a digital 6 rack that I love...it works perfectly.
I bought a digital 4 rack today for my brother and there is a problem. All cords are plugged in and seated properly. The fuses appear to be good. When I plug the main power cord into an outlet, I get a light blinking in the upper right corner of the control panel. It blinks every 3-4 seconds or so. It won't power on. I plugged the cabinet directly into the outlet and the heating element seems to be working properly, so I think the problems lies with the controller.
Has anyone else had this issue? Any suggestions would be appreciated!
Hi babinsj;
Welcome to the forum.
It could be as simple as a loose wire inside the generator, or as bad as a failed control panel. Open the generator and check to ensure that all the wiring is firmly connected.
How To Clean (Open) The Generator (http://www.susanminor.org/forums/showthread.php?488-Answers-To-Bradley-Smoker-FAQ-s&p=987#post987)
Also unplug the wiring that connects to the panel, and check to make sure none of the pins are bent or missing. It you have a defective panel, call Bradley on Monday.
Digital Smoker Won't Turn On (http://www.susanminor.org/forums/showthread.php?488-Answers-To-Bradley-Smoker-FAQ-s&p=762#post762)
Other tips and troubleshooting information:
Bradley FAQ's (http://www.susanminor.org/forums/showthread.php?481-Bradley-Smoker-FAQ-s)
Thank you for the suggestions!
I unplugged, inspected and reconnected every connection I could find inside the generator with no change.
Looks like a call to Bradley on Monday.
Wanted to update.
I called Bradley's customer service and described the issue I was having. She immediately said that they'd send a replacement smoke generator. I should have it within a few days.
This was probably the best Customer Service experience I've ever had with any company.