BRADLEY SMOKER | "Taste the Great Outdoors"

Miscellaneous Topics => General Discussions => Topic started by: IKnowWood on November 16, 2008, 02:17:52 PM

Title: Yard and Pool, Bryan I need a contact number, I made mistake on order
Post by: IKnowWood on November 16, 2008, 02:17:52 PM
For Begolf25, Bryan.  I goofed on my order I placed tonight.  I did not enter the cv2 and the order went thru.  When will someone be at the number on the site so I can call it.  I was stressed enough, I had to place an order for replacement parts for the heating element.  I overloaded by power circuit, blew fuses and the heating element is not working now.  My TS system is all fried (I planned to replace it at least and have all the pieces to rebuilt a controller) and blew fuse in smoker generator.  so hopefully a new bulb and blocks will get it back working.  Light came back on the slide switch but bulb is not glowing or heating.  I will let you know if it works.  But can you let me know when I can call to provide CV code.

- thanks

Johnny
Title: Re: Yard and Pool, Bryan I need a contact number, I made mistake on order
Post by: beefmann on November 16, 2008, 03:06:29 PM
Johnny .. im sorry to hear about your  smoker and componet failure... im sure someone will be at yard and pool on monday to help you in  your time of need...

also I  would calm down a bit and recheck your  needs and compare it to what you  need.. you  may  have missed an item or 2 and  when you chat  with them  add any other  needed items...

again im sorry  for your  system failure

Dale
Title: Re: Yard and Pool, Bryan I need a contact number, I made mistake on order
Post by: begolf25 on November 17, 2008, 03:44:57 PM
Johnny,

Thank you for the order. Sorry I did not see your post earlier. I will be at our toll free # 1-888-908-9273 tomorrow from 7:00am - 4:pm EST if you need to get a hold of me.

Everything on our end is fine with your CC info. Hopefully these parts will get you up and running again.

Bryan