Recieved this E-mail today:
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Dear Basil Raye Minor,
Due to the recent issues with the Supervisor card on our core routers, we were forced to replace with a cold standby in order to ensure your uptime. We sent our primary supervisor back to our supplier and have gotten it replaced with a brand new unit. We will be swapping our cold standby in favor of this new unit in order to reduce our MTBF on this core router.
You may notice some intermittent network outages between the hours of 3 a.m. and 5 a.m EST on 11/27/2008.
We apologize for any inconvenience this may have cause, however we are determined to keep our infrastructure setup fault resistant as well as tolerant. This is a necessary step in order to obtain that goal, and keep your servers up 24x7x365. Thanks for your understanding and patience on this issue.
Sincerely,
Network Operations