Brand new and pucks don't move

[HawkeyeSmokes]

I'm kind of guessing that you might have a loose wire inside the generator.

You could open it up and check for that.

Or try sending a PM to Bradley (Head Office) as I mentioned earlier.

Brian is very helpful on trying to resolve problems.

[Bradley (Head Office)]

OK...here's something that might help....if I press the button, the slider starts to move. What I am reading here is that I can let it go and the slider will continue to until it completes it cycle of pushing a puck? Mine does not. It will only move for as long as I hold the button in. when it reaches what i see as the "end" of the slide, I hear a clicking noise......?

Hi Bill

Sorry I did not responded earlier

I think your problem is caused by the micro switch that controls the start/stop cycle of the motor
you will need to open your generator up and check its connection
The micro switch is the small grey switch in this photo.

If this does not solve your problem give me a call at the office on Monday.
Brian

[bill3rd]

100% right on! Opened her up and it was not connected! It's working like a charm and I'm off to smoke some ribs here in snowy Massachusetts! Many thanks!!!!!!!!!

[KyNola]

Outstanding!  Now get on those ribs Bill3rd

KyNola

[HawkeyeSmokes]

Glad to hear you have it up and running bill3rd.

If you haven't seen it, check out the recipe site. Old's Place

And remember to keep your vent open.  ;D

[Quarlow]

Yeah, Bill that's great. Now you tell me what other product you have ever bought that main man monitors the forum himself routinely. Just more of that customer service we all talk about. That's because this is not just a business for him, it is a live style. You rock Brian And the Bradley people. Happy New Year.

[bill3rd]

was up my club last night and I was hearing a horror story about a TV set delivered to one of the guys houses. Told them my story and they were amazed!

[Bradley (Head Office)]

Hi Bill

Glad to here that solved the problem.


Brian

[outdoorsfellar]

..... & life is good once again !   ;D

[Quarlow]

This place has almost a zen like atmosphere.

[KevinG]

aaaaaaaaaaaooooooooooooooohhhhhhhhhhhm

aaaaaaaaaooooooooooooooohhhhhhhhhhhhhm

[Quarlow]

 ;D ;D ;D

[FLBentRider]

AWWAAAAAAAAAAAAHHH

TAAAGOOOOOOOOOOOOO

SIAAAAAAAAAAMMMMMM

Start out slow, and get faster until you figure it out!