Great service great product

Started by smokeybrian, April 09, 2008, 10:19:18 PM

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smokeybrian

Just a note to you all. I bought an original smoker about 15 or 20 years ago. I had me first problem  about 6 months ago when the sliding thermostat knob broke off and I used a screwdriver to temp adjust.
the poor old thing finally gave up the ghost about a month ago and there was no heat
and the smoke gen wasn't advancing pucks.
I cleaned the smoke gen as per these forums  and ordered a new thermostat/frontpiece from Bradley for 23 bucks plus shipping
and everything is working perfectly again.
I called Bradley on Monday for the parts and I got them 2 days later.
I can't be happier.
I own one of the first units and have spent only 23 dollars keeping it going. The support and service was remarkable.I hope everyone here has a similar experience.
Good smokin'
Brian
.

La Quinta

Smokeybrian...where have you been man? If you've had a Bradley for that long...you've cooked some awesome stuff...post some recipes dude? :)

smokeybrian


La Quinta

Well...post some good stuff...I know I'm all ears!!