Big Problem

hercules · December 19, 2004, 05:00:45 PM

Well, Got ready to smoke my first cheese (Second time to use my BS) and I have a problem. Here's my situation, hopefully someone can tell me what's wrong. I put in 4 pucks, plugged the smoke generator in ( but not the cabinet), and waited for 30 minutes for the plate to warm up. I then advanced the pucks and left. An hour later no smoke and the pucks aren't burning, the plate isn't even hot???

I was trying to do a cold smoke. Everything worked fine yesterday for my initial chicken smoking. I dont have to have the cabinet plugged in do I? The generator's lights are on and the fuse is good. Any help would be appreciated. Guess I gt a bad heating element and will have to get a new one.

Thanks

hercules

SMOKEHOUSE ROB · December 19, 2004, 05:30:26 PM

try taking it apart and see if something is unpluged inside, check all conections inside , also the fuse block,

hercules · December 19, 2004, 09:02:37 PM

thanks I'll try it

hercules

hercules · December 19, 2004, 11:58:57 PM

Everything looked good inside. Still won't heat up. Guess I'll call for a replacement. Is this a common problem? I'm a little worried, because I've had it 2 days and its already broken[?]

hercules

SMOKEHOUSE ROB · December 20, 2004, 12:49:09 AM

call them first thing in the morning, you will have a new one by wed,

Oldman · December 20, 2004, 03:01:59 AM

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Everything looked good inside. Still won't heat up. Guess I'll call for a replacement. Is this a common problem? I'm a little worried, because I've had it 2 days and its already broken
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Well I'm sure this problem has happened before...however; I have not seen it posted. Does the unit advance the puck?

http://rminor.com

hercules · December 20, 2004, 03:17:33 AM

Yep pucks advance fine. In fact they advance unburnt into the pan[:D]
I can leave the smoke generator on for an hour and still touch the heating plate and its not even warm.

hercules

Oldman · December 20, 2004, 02:24:13 PM

Time to call Mr. Bradley~~!

http://rminor.com

Chez Bubba · December 20, 2004, 11:28:11 PM

New one on me! Can't think of a thing.

(800) 665-4188. They'll get you taken care of.

Kirk

http://www.chezbubba.com
Ya think next time I check into a hotel & they ask "Smoking or Non?" they would mind?