Suyi's email please

[lumpy]

My PID died on me this morning. Had to rip it out of the Hotel Bradley after all that great work >:(

Plugged it into a separate outlet and still no power.

Can anyone please give me Suyi's email and I can contact him.

Thanks in advance.

Lumpy

[NePaSmoKer]

Michael

Dont seem like they show their email on their site or phone support. Here is the address.   http://www.auberins.com/

[lumpy]

I emailed Auber in the general mailbox at 9:30 EST this morning and still waiting for a reply.
Some of the guys have emailed Suyi personally and that is probably what I need.

According to the web site, phone support is not available until April 11th.

I'm not impressed!

I should do that with my company......."phone support not available at this time"

Lump

[Tenpoint5]

Here is the address that was provided in the March Newsletter. Suyi's Email

[lumpy]

So now what??

This is the reply:
I am traveling between March 31 1 and April 9. I will respond to you
email when I have accesses to my email.  Sorry for the inconvenience,
Orders and shipping  are still processed daily as usual.
Suyi Liu
Auber Technical Support.

Guess its the old school way for a while.

Lumpy

[lumpy]

Now that I'm done venting  :D

Its all good...........Suyi emailed me and we found out it was the fuse :-[

Thanks again Auber!

Lumpy

[Tenpoint5]

OK so everything work out in the long run. Now you can get your panties out of the bunch they was in Lumpy!! ;D

[HawkeyeSmokes]

Glad to hear you got the problem resolved Lumpy.

Suyi does take good care of his customers from my own experience.

Let's give him 2 thumbs up.

;D

[moodyfisherman]

I had a problem with the meat probe sensor off/on and Suyi was all over it with way more questions than I had answers for.....he ended up sending me a new one before he left on his trip....he answered my email on a Saturday...two weekends in a row till we resolved it ....He is the man...Thanks Suyi ;)

[tomsbjorn]

Two thumbs up from me to, he send me the new dual probe so quick and he is real fast answering mail to.