Hello all !

taz · February 12, 2011, 09:45:26 AM

Hi

I bought a Bradley 6 rack digital smoker in November 2010. I used it about 8 times for smoking salmon and now things are dying on it. The element has died two days ago while smoking salmon. I called Bradley they aresending me a new heater element which they say will be here in 3-5 days. Since the element was dead and I still had salmon that needed to be finished I just let the pucks and puck heater do the work for me. Now the puck pusher isn't advancing. Is this a common problem with these things or what. I have ordered a second element so that I will have a extra one at home when it craps out again. Do I also have to have multiple smoke generators. Very Frustrated right now!

Are these common problems or did I get a lemon?

classicrockgriller · February 12, 2011, 01:30:13 PM

Thanks for stopping by.

Call Bradley on Monday.

They will get you up and running.

dman4505 · February 12, 2011, 08:35:17 PM

Make sure everything is clean, some times the dust from the pucks will make the "pusher" stick.
Also check for any loose wires in the generator.

Don

ArnieM · February 13, 2011, 06:22:21 AM

Hi taz and welcome to the forum. As CRG said, call Bradley on Monday.

For reference, I've had my original Bradley smoker since August '09 and have never had a heating element or SG failure.

SouthernSmoked · February 13, 2011, 04:03:33 PM

I agree, Contact Customer Service at Bradley 1-(800) 665-4188

tsquared · February 13, 2011, 09:25:17 PM

Re the puck feed problem: I tore my sg apart and cleaned the whole thing out a couple of times and it was still intermittent. Then my wife suggested putting a piece of door trim under the 2 legs on the sg side of the box so that the pucks are being pushed at a slight down hill angle. I haven't had a problem in 3 or 4 years. Haven't heard the end of "try the low tech solution dear" yet either. :D
T2

taz · February 19, 2011, 11:38:40 AM

Thanks for all the feed back!

I called bradley they sent me the element and I put it in that now works great. As for the pusher I talk to them they said pull it apart and clean it. When I pulled it apart I noticed it was pretty clean but then I noticed that there was a clip or something missing which attached the motor pusher arm to the oin on the puser it self. I put a snap ring on it which held it in place. Seems to work now I will test it with a batch of ribs tonight.

Thnaks again :)

Tenpoint5 · February 19, 2011, 11:45:03 AM

Glad to see you got that fixed. Can't wait to see how the ribs turn out.