First time and already a crash

[Dempwolf]

I bought a Digital Bradley Smoker yesterday and today was the day.
I had spareribbs and other meat to smoke.
It started perfect, after 20 minutes it feeded and also after 40, so I went out in the garden
but my wife shout to me after a while, something was wrong.
There were no bricks left in feeder tube.
The feeder system was crazy, it had starting feeding bricks
and didn´t stop.
I couldn´t stop the smoker or the owen with the buttons so I
toke out the electric cable, but after that it wasn´t possible to
start the 0ing thing but the feeder just went on and on.
Is there a way to reset the smoke generator otherwise it must be srewed up. 

[westexasmoker]

Welcome to the forum Dempwolf!

Sorry to hear of troubles, especially with your first go at it.  I'm not familar with DBS, I have the OBS and the problem I have is the advance button sticking from time to time.  Someone with more knowledge than I will be along.....Hang in there!

C

[car54]

Welcome Dempwolf,

  It is too bad that we have to welcome you this way. I would call Bradley up ASAP. They are extremely good with their help and if they even think that a part might be defective they will send you a new one promptly. They also let you keep the old one which can be salvaged for other parts.

Brad

[FLBentRider]

W E L C O M E to the Forum Dempwolf!

The bisquette advance button is not jammed in, is it ?

[Dempwolf]

No, the advance button is not jammed in what I know.
I tried to call the support but it wasn´t opened.
When I tried to call the shop where I bought it I was lucky,
it was still people there and one of them had a DBS himself so
I could use his generator and finishing the smoke.
At first I get the E1 error, but cause this forum I could fix
it. Thanx a lot.
The meat tasted really good, but the spareribbs I think was
to thick, so it didn´t get so smoked taste.