Author Topic: Great Customer Service!  (Read 1839 times)

Offline DjSaneR

  • Newbie
  • *
  • Posts: 95
Great Customer Service!
« on: October 20, 2009, 03:25:47 pm »
I called Bradley for a replacement water bowl because mine had a crack.  Not only did they send me a new bowl promptly, they also sent me an apron, baseball cap, and 4 towels.  That kind of customer service results in customer loyalty - something very hard to find these days. 
Kudos to the folks at Bradley!
Bradley 6 Rack Digital
Weber Genesis S320
Weber Performer

Offline Hopefull Romantic

  • Member Extraordinaire
  • ******
  • Posts: 2,200
Re: Great Customer Service!
« Reply #1 on: October 20, 2009, 03:42:57 pm »
I wish I had a cracked bowl. But I have to Nepas to have all the freebies. ;D ;D

They do have a great service and like I always said, wish they made cars

HR
I am not as "think" as you "drunk" I am.

Offline classicrockgriller

  • Member Extraordinaire
  • ******
  • Posts: 14,569
  • "I looked back, then looked forward and got lost."
Re: Great Customer Service!
« Reply #2 on: October 20, 2009, 03:45:13 pm »
They are top notch.

Offline HawkeyeSmokes

  • Hero Member
  • *****
  • Posts: 1,642
Re: Great Customer Service!
« Reply #3 on: October 20, 2009, 04:10:53 pm »
I wish I had a cracked bowl. But I have to Nepas to have all the freebies. ;D ;D

They do have a great service and like I always said, wish they made cars

HR

HR, you beat me to it!  :D Was thinking the same thing. Maybe if I twist it enough?  :o
HawkeyeSmokes