low heat

[beefmann]

Steve, when you plug the tower directly into the wall and slide the front slider to the right , look at the heater  in the back and see if it glows a bright red, if  yes... then you most likely  have a bad connection between the tower and smoke generator. another issue is you  might  have a bad sensor in the back of the cabinet not letting the heater operate.

[stevergs]

good morning, i spoke with a tech yesterday and they are sending out a new temp switch. yes the power light is on when i plug directly into the back. hopefully this is a fix. only the element left. thanks again.

[stevergs]

well finally got the smoker working again. new element took care of it again. since oct 29th replaced the  heat senser, inline fuse and temp slider. no luck. but finally company replaced element and works again. this is the 3rd one since purchased in june. only have about 6 more months left on warranty. hope this isnt a continual problem . do not want to purchase an element every 2 months. at least smoking for now.