Author Topic: Bradley warranty/repairs - seam messed up and broken trim  (Read 3667 times)

Offline jgoldwood

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Bradley warranty/repairs - seam messed up and broken trim
« on: September 11, 2011, 11:59:21 am »
Hello.  Is the only way to file a repair under warranty claim by calling customer service?  I noticed today that the trim piece on the bottom is broken near the light - which seems to be very common - along with the seal that is causing the smoke to leak near the top hinge.  Since I've had this unit less than a week, I'm going to get everything fixed.  Thanks!

Offline classicrockgriller

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Re: Bradley warranty/repairs - seam messed up and broken trim
« Reply #1 on: September 11, 2011, 12:14:18 pm »
Hello.  Is the only way to file a repair under warranty claim by calling customer service?  I noticed today that the trim piece on the bottom is broken near the light - which seems to be very common - along with the seal that is causing the smoke to leak near the top hinge.  Since I've had this unit less than a week, I'm going to get everything fixed.  Thanks!

NO, I guess you can e-mail them, but a call is faster.

Be sure and register you Bradley first, that will save you some time.

You can do that online at the Bradley home page.

Offline jgoldwood

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Re: Bradley warranty/repairs - seam messed up and broken trim
« Reply #2 on: September 11, 2011, 02:38:22 pm »
 Thanks for the response.  Since it's the weekend, I went ahead and sent an email.  I'm ready to get smoking.