Bradley warranty/repairs - seam messed up and broken trim

[jgoldwood]

Hello.  Is the only way to file a repair under warranty claim by calling customer service?  I noticed today that the trim piece on the bottom is broken near the light - which seems to be very common - along with the seal that is causing the smoke to leak near the top hinge.  Since I've had this unit less than a week, I'm going to get everything fixed.  Thanks!

[classicrockgriller]

Hello.  Is the only way to file a repair under warranty claim by calling customer service?  I noticed today that the trim piece on the bottom is broken near the light - which seems to be very common - along with the seal that is causing the smoke to leak near the top hinge.  Since I've had this unit less than a week, I'm going to get everything fixed.  Thanks!

NO, I guess you can e-mail them, but a call is faster.

Be sure and register you Bradley first, that will save you some time.

You can do that online at the Bradley home page.

[jgoldwood]

 Thanks for the response.  Since it's the weekend, I went ahead and sent an email.  I'm ready to get smoking.