4th element to die

[Fernslinger]

Lost another element yesterday. Weird thing is I thought my last replacement was one of the new batches of "good" ones...guess not. Calling customer support now. Glad they have great service :)

[beefmann]

sorry to hear about another  bad element,  seems like there are still some bad ones

[Fernslinger]

Spoke too soon...after talking to customer service they said the last one I got was a different date but still part of several batches that were failing. The new one should be GTG.

[mikecorn.1]

Spoke too soon...after talking to customer service they said the last one I got was a different date but still part of several batches that were failing. The new one should be GTG.

Did they happen to tell you the dates


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[JZ]

So they KNEW that the last one they sent you was from a defective batch and sent it to you anyway???????

Hope you are still under warranty.

[mikecorn.1]

So they KNEW that the last one they sent you was from a defective batch and sent it to you anyway???????

Hope you are still under warranty.

Exactly. Why keep the bad ones sitting around and sending them out when you know that they are from a bad batch. JUST SAYING :)


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[JZ]

That's a heck of a way to do business!!!!!!!!!!!! ::)

[Fernslinger]

Spoke too soon...after talking to customer service they said the last one I got was a different date but still part of several batches that were failing. The new one should be GTG.

Did they happen to tell you the dates


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No, but she knew by the date it was sent out I guess

[Fernslinger]

So they KNEW that the last one they sent you was from a defective batch and sent it to you anyway???????

Hope you are still under warranty.

Who said that? They know NOW after looking back 6 months later...wow the trolls sure are out around here.