Has been some time since I last used my smoker. Attempted to do a batch of beef jerky this weekend. Smoker came up to temp fine, pucks seemed to advance okay until I checked at the end of the smoke and the pucks look like they were taken out of the package and then thrown in water. Now, mind you, I didn't preheat my unit (haven't in the past) but, I see numerous people preheating smoke generator and heater prior to use. Burner doesn't appear to be caked on with anything, doesn't seem to really get all that hot but, smoke generator is roughly 1 year old and bought directly from Bradley.
Thoughts? Comments?