p10 no smoke

[happycamper]

has anyone had an issue with no smoke.the box heats up fine,ive only used my smoker 5 times its coming up to the 1 year old date.ive reached in and took the puck out,just started on 4 racks of salmon.i cant see a fuse anywhere. set the smoker to 140f then 5 hrs time,with 4 hrs smoke,pucks are dropping without a burn mark.

thank you for your time

mike

[Habanero Smoker]

Hi happycamper,

Welcome to the forum.

You should contact Bradley right away, since your warranty is about to expire.

Your problem is extremely unusual. If the bisquette burners do not work, that should shut your P10 down. There are bisquette heat sensors, and if they don't detect a certain amount of heat within in a certain amount of time, it will disable your heating elements. At least that is what happen to mine, but Bradley may have change that function in later firmware upgrades.

if the bisquettes are sitting on the burners for approximately 20 minutes and do not smolder, then the issue is your bisquette burners. If the bisquettes are just cycling through without resting on the burners, then there is a problem with the turntable. Either problem it is best to contact Bradley.

[DrMikeG2]

After a few years, I have just experienced this SAME, EXACT problem.  No error code, turntable turns normally every 20 min and dumps the completely unburnt puck.  I updated the firmware, cleaned it out carefully with q-tips, etc.  nothing.  There is about ZERO information on the internet to troubleshoot.

[employthem]

The situation you're in is really uncommon. Your P10 should turn off if the bisquette burners are not functioning. Bisquettes have heat sensors, and if they don't pick up enough heat within a given amount of time, the system shuts down.

[charlesoven]

Hi Mike,

It seems your smoker isn't producing smoke. To troubleshoot, check the wood pucks, temperature control, ventilation, and clean the smoker. If the problem continues, contact the manufacturer for assistance.

Best of luck,
https://www.kanatatreeservice.ca

[charlesoven]

Hi there,

Thanks for the warm welcome and the advice regarding my warranty and the bisquette burners. I'll make sure to reach out to Bradley right away and get this unusual issue sorted out. Appreciate your input!  Jewish Wedding Ceremonies