customer service

Started by smoke20, January 13, 2010, 06:53:58 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

smoke20

HI I am from wash. state I received a Bradley 4rack dig. for my birthday  when I took it out of the box I had a few small dents on the inside not a big deal . I talked to bradley they say they would send me a diff. one I ask them to just send me some bisquetts so the did and I thank them (Brian Nelson) for doing so just wanted every one to know the  kind of service they have  now back to smoking  :o

hal4uk

Howdy S20!!!
Git a pig.  Fold it in half.  Stuff it in.  Turn it on.
Awrighten.
No Swine Left Behind KCBS BBQ Team
Peoria Custom Cookers "Meat Monster"
Lang Clone - 'Blue October'
Original Bradley Smoker
MAK 1 Star General
Traeger Lil' Tex
Backwoods Chubby

classicrockgriller

Welcome to the forum.

Sorry you had problems, but now you know the type of company you are dealing with.

The Best!

Brian is A++++

Join in the fun and ask questions while you are waiting for your New Bradley.

HawkeyeSmokes

Welcome to the forum smoke20!  ;D

Customer service is second to none. And check out the recipe site. Old's Place
HawkeyeSmokes

Oldman

From time to time there have been folks who are unhappy with the unit.  When things don't work it is understandable that people get upset.  While many had said things about Bradley the one item then cannot say is that Bradley's warrenty or support is second to someone's elses.

Click On The Portal To Be Transported To Our Time Tested And Proven Recipes~~!!! 

OU812

Welcome to the fun smoke20

You got that right, the people at Bradley are top notch.

Paddlinpaul

As a new owner of an OBS it is nice to know that the support is there if needed. Hopefully it will never be needed. All I have heard on this forum is good things about Brian and his team.
With my Bradley, no one tells me to quit smoking!

lumpy

Bradley is a great company the everyone on the forum are a great bunch of guys and gals!

Just ask and someone will be along to answer your questions.

Welcome to the family.............now have you thought about your next toy ;D

Lump

KevinG

Rodney Dangerfield got his material from watching me.
Learn to hunt deer www.lulu.com/mediabyKevinG

ArnieM

Hi smoke20 and welcome to the forum.

I have dealt with Brian a couple of times and always had excellent service  :D
-- Arnie

Where there's smoke, there's food.

oakville smoker

Welcome

I have to ask, does smoke20 refer to Stewart's old Cup ride ?
All I wanted to do was slow smoke some ribs.  Another addiction created thanks to the Bradley that requires regular servicing...  But what an addiction to have.  Even better to share here with some of the best people on the planet.

Would you like smoke with that sir ?

FLBentRider

W E L C O M E  to the Forum smoke20!
Click on the Ribs for Our Time tested and Proven Recipes!

Original Bradley Smoker with Dual probe PID
2 x Bradley Propane Smokers
MAK 2 Star General
BBQ Evangelist!