customer service

[smoke20]

HI I am from wash. state I received a Bradley 4rack dig. for my birthday  when I took it out of the box I had a few small dents on the inside not a big deal . I talked to bradley they say they would send me a diff. one I ask them to just send me some bisquetts so the did and I thank them (Brian Nelson) for doing so just wanted every one to know the  kind of service they have  now back to smoking  :o

[hal4uk]

Howdy S20!!!
Git a pig.  Fold it in half.  Stuff it in.  Turn it on.
Awrighten.

[classicrockgriller]

Welcome to the forum.

Sorry you had problems, but now you know the type of company you are dealing with.

The Best!

Brian is A++++

Join in the fun and ask questions while you are waiting for your New Bradley.

[HawkeyeSmokes]

Welcome to the forum smoke20!  ;D

Customer service is second to none. And check out the recipe site. Old's Place

[Oldman]

From time to time there have been folks who are unhappy with the unit.  When things don't work it is understandable that people get upset.  While many had said things about Bradley the one item then cannot say is that Bradley's warrenty or support is second to someone's elses.

[OU812]

Welcome to the fun smoke20

You got that right, the people at Bradley are top notch.

[Paddlinpaul]

As a new owner of an OBS it is nice to know that the support is there if needed. Hopefully it will never be needed. All I have heard on this forum is good things about Brian and his team.

[lumpy]

Bradley is a great company the everyone on the forum are a great bunch of guys and gals!

Just ask and someone will be along to answer your questions.

Welcome to the family.............now have you thought about your next toy ;D

Lump

[KevinG]

Welcome smoke20!

[ArnieM]

Hi smoke20 and welcome to the forum.

I have dealt with Brian a couple of times and always had excellent service  :D

[oakville smoker]

Welcome

I have to ask, does smoke20 refer to Stewart's old Cup ride ?

[FLBentRider]

W E L C O M E  to the Forum smoke20!