Heating element failed on 3rd use - quality problems

SmokinMinnesota · December 28, 2010, 12:53:00 PM

This forum alone is reason enough to buy any Bradley product!

mybad · December 28, 2010, 02:38:27 PM

Quote from: DTAggie on December 26, 2010, 06:08:48 PM
You never know who is actually posting on here. A rep for a competitor?

Now that's just ???

classicrockgriller · December 28, 2010, 06:10:06 PM

API, I was talking to SouthernSmokes today and he said he sent you the element, UPS.

You need to call Bradley and give them the serial number of your smoker and they will send

the warranty element to SouthernSmokes to replace the one he sent you.

Hope that gets you up and running.

Waltz · December 29, 2010, 02:22:37 AM

API,
I had a similar problem; I got a few more than 3 smokes out of my new unit but it was only months old when the element went open circuit. I am in the UK so anticipated a bit of hassle getting a replacement (240v) element but I contacted the UK agent and a new element was with me the next day with no questions asked. It looks like the guys on here have got you going again and they are another good reason for sticking with the Bradley - free advice, as well as the food you can produce with it. I hope your New Years eve smoked turkey turns out well.

Cleaver · December 29, 2010, 07:57:22 PM

Well I'm on my 3rd element now. But I use mine weekly, and it is only months old. I now keep a extra element or 2, just incase. Lots of friends in this town now have bradley's. And for the 12 bucks it costs. Its still the best smoker out there. I tried one that had no insulation and was propane fired. Couldn't leave it alone for a minute. because it had no temp control and the slightest breeze, just played havoc.
I love the smoke gen and timer function. (DBS) I'm pretty sure I'm gonna add the second burner mod, for those days when -30 deg Celcius appear. With a switch just so I don't over heat below the v tray when its warm.
Bradley have been extremely helpful, in replacement burners. And Now I got a new door coming because I noticed a hairline crack in a corner of the plastic.

API · January 07, 2011, 09:53:17 AM

Well - my story ain't over yet. Bradley didn't ship the heating element in time, so I ended up calling CostCo and they sent a whole new smoker to replace the dead one. I only used it once to "season" it, although it couldn't get the temperature above 266F regardless how high I set it. Well, I blamed it on the wind (~20F outside) and poor door insulation and anything else but the unit.

Today, I finally decided to smoke some salmon, and it's acting up again - first, the temperature was set to 120F, and it couldn't keep it under 130F. Then I raised it to 140F, and it let it drop to 118F for about 1/2 hour.

After seeing that, I disconnected and re-connected all the cords, and re-started it. For the first 10 minutes the temperature kept dropping - just when it dropped to 110F, I was getting ready to call Bradley, and then it started heating and got it up to 144F. ???

I am thinking the element might be at fault (i.e. loose screws on its contacts), or the electronic control unit is total crap... What kind of electronic control would sway 40F up and down after 2 hours of pre-heating ???

BuyLowSellHigh · January 07, 2011, 10:31:54 AM

Are you using a DBS ?

I suspect the problem you are experiencing is in part due to the the low temp setting (120 °F). According to Auber Instruments, the SG alone will contribute enough heat to raise the temp in the cabinet by 60 °F over two hours by itself. At low temp settings the heat-up swings become extreme.

Keeping the vent wide open will help. A cold smoking set up would probably solve the problem, but still 20 °F swings are pretty common of the DBS without PID control. For great control at low temps the combination of a cold smoke setup with a PID does quite well.

SouthernSmoked · January 07, 2011, 12:43:58 PM

Hey API,

Sorry to hear you are still having problems. Did you receive the heating element that I sent you.

Looks like it was signed by someone named Khan

Signed By:
KHAN

Mark

Smoking Rebel · January 07, 2011, 05:34:55 PM

Hello API, I noticed you said that the dropped after 2 hours of pre-heating. Honesty this is normal if you are preparing a cook and you insert cold meat inside the cabinet. Also, if you are peeking, opening the door. Either way it will take a bit for the cabinet to recover. I too was having a problem with the unit getting and staying hot. I had the same questions but then I spoke with my boss at work, who also owns a Bradley, he informed me that I would need to allow the cabinet to recover.(Depending on the size of produce and the temperature outside it could take a bit to recover.)

Even though the Bradley cabinet is an oven, it doesn't hold the temperature like the oven in your house.

Remember:

Always let the prepared meat rest to room temperature before placing into the smoker.

Once there, don't open the door until necessary(depending on what product your smoking)

There is a old saying - "If you're looking, you're not cooking"

I hope this helped!

djkost · January 12, 2011, 02:40:04 PM

I had the same problem and thought it to be the element. I just shut off the oven checked the fuse and reset it and it worked fine. Mine went from 220 to 80ish and I thought it burnt the element. I now have a PID which I haven't hooked up yet but I had temp swings also. Guess that just how it is with a oven. I'm hoping the PID will keep the temp even. The highest I got my smoker in temp was 245 degree a couple of weeks ago but I have it in my garage with a exhaust fan blowing the smoke outside. Any way enjoy the smoker they are good and once you get use to it you will have less problems smoking.