Having Trouble

[GrillZilla]

I just got my BDS6R.  Salmon in the smoker.  Every time it hits the 20 min mark and a briquette feeds, the box turns itself off.  When I turn it back on, it manually feeds another and pushes a good one in the water bowl.  Am I doing something wrong?  Need help quick please.  Left message with Bradley...but I assume they are off today.  Internal temps seem to fluctuate wildly as well (+- 20 degrees from programmed setting).  I know Bradley will make this right when they return, but what can I do now as I have 10 lbs of Salmon in the box?  Thanks for all the help. 

[devo]

I know I have heard of that problem before but for the life of me I can't remember the solution. The only thing I came up with fast was this post and I'm not even sure if this will help you out but it's worth a shot until someone else pipes in.

Q. Why do my bisquettes advance using the Advance Button, but are not properly advancing Automatically every 20 minutes?

A. Solution to the problem by Thunderfish (Terry); Clarification by Mike (Mr. Walleye)
First check the generator to make sure the movement of the shuttle, or the arm is not being obstructed by anything. If you don't clean your generator debris from the bisquettes can build up in the tracks and prevent the shuttle from fully advancing. Also wires inside the generator can block the movement of the arm that pushes the shuttle, so make sure it has a clear path.

For the automatic time cycle to operate properly the motor must run counter clockwise. There are times the manual advance cycle will come out of synchronization with the automatic timed cycle. This could be caused by a voltage drop or some other electrical interference while the generator is running. When this occurs the automatic timed cycle will run the motor clockwise. This prevents the switch and contacts from activating in the proper sequence, and prevents the bisquettes from advancing. Generally the motor will self correct, but there may be times when it requires an owner's intervention. (Also some have reported that when the motor runs clockwise the armature does not turn smoothly.)

To correct this problem, turn the generator on, and push the Advance Button to start the automatic timed cycle. This will start the automatic timed cycle at the beginning of its 20 minute cycle. This gives you the opportunity of not having to stand around. You can leave and return about 18 minutes later. In approximately 20 minutes the automatic timed cycle will begin to move the mechanism (you should hear it start to cycle) pull the plug on the generator while the mechanism is moving, then plug it back in. The motor should correct itself, begin turning counter clockwise the next time it cycles, and it should start advancing your bisquettes normally. Load two bisquettes; or if you have some Bubba Pucks load them instead to check if the generator is properly advancing the bisquettes.

If the problem persists, contact Bradley customer service.

[GrillZilla]

Thanks pal!!!  I will check into this.  Worst case, I just finish the salmon manually and waste several plucks.  I will post as I progress/digress  :). 

[Keymaster]

How long are you setting the smoke run time? I was thinking maybe you were confusing 20 minutes with 2 hours. Just a thought :)

[GrillZilla]

The smoke times were being set to 7hrs, but since it keeps shutting down every pluck cycle, I have just left it at the 4hr rate (why bother setting the smoke timer if it shuts off every 20 mins).  I will say that this last cycle, it appeared to work correctly (did not shut itself off).  Thanks again for trying to help.  I will post updates...and hopefully pics of some "finished" smoked salmon.   :D

[GrillZilla]

Crap.  Spoke too soon...it shut off again...arrrgggggggg

[GrillZilla]

Figured out how to stop wasting the pucks...going to remove the water bowl every time it shuts off....

[devo]

The more I think about this it really sounds like the digital board is wacked. Something is wrong with the timer on the board and I don't think any thing you do will help other than getting a new one sent out from bradley but what do I know....I make paper for a living and who reads the paper any more  :o :o

[GrillZilla]

Yea, I was thinking the same thing (not about reading the paper ;D).  Assuming nothing else goes wrong, I should be able to wing it until Bradley responds.  Thanks for taking the time on this. 

[viper125]

I know with the obs if you set your auber pid to smoke 20 min. it will shut off. Just wondering if digital is the same?

[Habanero Smoker]

I haven't heard of that one. You may want to check all connections, especially the sensor cord. Make sure the contacts are clean and free from debris, and the connection is tight.

If the above doesn't work you may have to open your generator and inspect for loose, and/or disconnected wires. This will not void your warranty.

Here is a link to some tips that may resolve your problem or help you zero in on the issue.

FAQ's

[GrillZilla]

After failing to receive a return phone call from Bradley customer service, I just sent the whole thing back.  Home Depot is sending me another.  Hopefully it will perform as expected.  Thanks for all the help and tips.   

[mikecorn.1]

That's the good thing about buying something locally. You can always
Return it and get a new one. With a receipt of course : D


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[GrillZilla]

A new day has arrived.  Got my new smoker in today and it is being seasoned as I type.  Pucks seem to be flowing perfectly...this is a glorious day!!!  Ribs using 10.5 this weekend....I just can't wait.  And the salmon worked out great last week as always (just had to manually do everything due to the issues with my first one)...I just don't think you can say too many good things about Kummok's process and recipe you have not tried it...Do so, you won't regret!!  Photos to follow of the ribs.....this weekend...I am so fired up!!!!!!!!!!

[GrillZilla]

and if you can not tell from my grammar and sentence structure, it is against the law to have a smoker smoking in the state of GA without an adult beverage in you hand.....Cheers!!